Description of problem: The GUI RHN Applet remains in a perpetual "Checking RHN for updates..." state. I Exit the GUI Applet and run the TUI applet from a terminal. I get back a list of the outstanding updates, as expected. I then run the GUI from the command line and get output below. Version-Release number of selected component (if applicable): rhn-applet-2.1.18-4 How reproducible: Always Actual results: Traceback (most recent call last): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 460, in refresh_ha ndler self.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 577, in refresh if self.nag_check(): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 538, in nag_check bc = self.model.has_base_channel() File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 335, in has_ base_channel base_channel = source.has_base_channel() File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 181, in has_ba se_channel raise rhnAppletRPCFault(f.faultCode, f.faultString) rhn_utils.rhnAppletRPCFault: Server Communication Error -140: Error Message: Your system was not found in the RHN database Error Class Code: 140 Error Class Info: Unable to look up server
We are seing a similar problem at the University at Buffalo. Several users at our site are having this problem. On the surface the rhn-applet-gui applet reports that the system is up to date. In reality, it is not successfully checking in. Also, when you right-click on the applet, all of the options except "Exit" are greyed out. When I run rhn-applet-gui from the terminal, I get the following output: -----begin----- Traceback (most recent call last): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 460, in refresh_handler self.refresh(force) File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 577, in refresh if self.nag_check(): File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 538, in nag_check bc = self.model.has_base_channel() File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 335, in has_base_channel base_channel = source.has_base_channel() File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 181, in has_base_channel raise rhnAppletRPCFault(f.faultCode, f.faultString) rhn_utils.rhnAppletRPCFault: Server Communication Error -1: IMPORTANT MESSAGE FOLLOWS: Red Hat Network is currently experiencing technical difficulties. We apologize for any inconvenience this outage may cause. Thank you for using Red Hat Network. --the RHN team -----end----- A manual up2date works fine. NOTE: We have the RHN Proxy Service.
This looks like a duplicate of bug 143820.
mass reassign to mmccune
User bnackash's account has been closed
User mmesser's account has been closed
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