Bug 1496801 - Content-Host Subscription status shows Unentitled.
Summary: Content-Host Subscription status shows Unentitled.
Keywords:
Status: CLOSED NOTABUG
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Subscription Management
Version: 6.2.12
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: Unspecified
Assignee: satellite6-bugs
QA Contact: Katello QA List
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2017-09-28 12:37 UTC by maneesh verma
Modified: 2021-06-10 13:08 UTC (History)
7 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2017-11-15 13:34:04 UTC
Target Upstream Version:
Embargoed:


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Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1371605 0 high CLOSED Content hosts show red untitled status from webui yet subscribed from command line, as well as green fully entitled with... 2021-09-09 11:55:16 UTC
Red Hat Knowledge Base (Solution) 3199492 0 None None None 2017-09-28 16:28:33 UTC

Description maneesh verma 2017-09-28 12:37:35 UTC
Description of problem:

Content-Host status shows Unentitled in status.

How reproducible:

Everytime you register a host to the Satellite server

Steps to Reproduce:
1.Create a new VM.
2.Register the host to the Satellite server.
3.Assign a subscription to the content host.

Actual results:

Subscription status shows as unentitled, but a subscription is attached and repos are available.

Expected results:

Status should show subscribed and shows green dot.

Additional info:
Reproducible at my end also.

Comment 1 Craig Donnelly 2017-09-28 17:58:18 UTC
Maneesh,

Are we sure these customers are not ones that had issues during upgrade with qpid or otherwise?

Perhaps there is a messaging issue with the katello_event_queue on these Satellites.

I am not able to reproduce that issue on a 6.2.12 at this point, everything I register shows a correct state.

Comment 8 maneesh verma 2017-10-24 01:01:07 UTC
Hello Brad

Yes, it seems like it is now not reproducible, I am asking customer again to verify it for me.

Thanks
Maneesh


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