Description of problem: When running Satellite Sync (initial import) of the rhel-i386-ws-4 channel, it fails when it attempts to get the kickstart files. Version-Release number of selected component (if applicable): How reproducible: Ran the test twice - failed twice - will always fail till we fix it. Steps to Reproduce: 1. [root@rlx-1-10 root]# satellite-sync -crhel-i386-ws-4 2. 3. Actual results: [root@rlx-1-10 root]# host satellite.rhn.redhat.com satellite.rhn.redhat.com has address 209.132.177.190 [root@rlx-1-10 root]# satellite-sync -crhel-i386-ws-4 06:45:03 Red Hat Network Satellite - live synchronization 06:45:03 url: https://satellite.rhn.redhat.com 06:45:03 debug/output level: 1 06:45:03 db: rhnsat/<password>@rhnsat 06:45:03 06:45:03 Retrieving / parsing channel-families data 06:45:04 channel-families data complete 06:45:07 06:45:07 Retrieving / parsing arches data 06:45:08 arches data complete 06:45:08 06:45:08 Retrieving / parsing additional arches data 06:45:09 additional arches data complete 06:45:09 06:45:09 Retrieving / parsing channel data 06:45:42 p = previously imported/synced channel 06:45:42 . = channel not yet imported/synced 06:45:42 base-channels: 06:45:42 p rhel-i386-ws-4 1558 06:45:42 06:45:42 Channel data complete 06:45:42 06:45:42 Retrieving / parsing blacklists data 06:45:43 blacklists data complete 06:45:43 06:45:43 Retrieving short package metadata (used for indexing) 06:45:43 Retrieving / parsing short package metadata: rhel-i386-ws-4 (1558) 06:45:45 Diffing package metadata (what's missing locally?): rhel-i386-ws-4 ________________________________________ Diffing: ######################################## - complete 06:45:51 06:45:51 Downloading rpm packages 06:45:51 Fetching any missing RPMs: rhel-i386-ws-4 (NONE MISSING) 06:45:51 Processing rpm packages complete 06:45:51 No handler for step srpms 06:45:51 06:45:51 Downloading package metadata 06:45:51 Retrieving / parsing *relevant* package metadata: rhel-i386-ws-4 (NONE RELEVANT) 06:45:51 06:45:51 Downloading errata data 06:45:51 Retrieving / parsing errata data: rhel-i386-ws-4 (0) 06:45:51 Downloading errata data complete 06:45:51 06:45:51 Downloading kickstartable trees metadata 06:45:51 Retrieving / parsing kickstart data: rhel-i386-ws-4 (1) ________________________________________ Downloading:######################################## - complete 06:45:52 06:45:52 Downloading kickstartable trees files 06:45:52 Retrieving / parsing kickstart tree files: rhel-i386-ws-4 (63) ________________________________________ Downloading:+++ sending log as an email +++ SYNC ERROR: unhandled exception occurred: (Check logs/email for potentially more detail) <Fault -2101: '\nError Message:\n Kickstart file .discinfo not found in tree ks-rhel-i386-ws-4\nError Class Code: 2101\nError Class Info: Could not find kickstart file\nExplanation: \n An error has occurred while processing your request. If this problem\n persists please enter a bug report at bugzilla.redhat.com.\n If you choose to submit the bug report, please be sure to include\n details of what you were trying to do when this error occurred and\n details on how to reproduce this problem.\n'> <Fault -2101: '\nError Message:\n Kickstart file .discinfo not found in tree ks-rhel-i386-ws-4\nError Class Code: 2101\nError Class Info: Could not find kickstart file\nExplanation: \n An error has occurred while processing your request. If this problem\n persists please enter a bug report at bugzilla.redhat.com.\n If you choose to submit the bug report, please be sure to include\n details of what you were trying to do when this error occurred and\n details on how to reproduce this problem.\n'> [root@rlx-1-10 root]# Expected results: Additional info:
Is this still a bug? Saw some very mixed results that it worked then it didn't then it did so I have no clue what the status on this. The file exists in production. as well as in the production database.
As off 2 minutes ago - yes - this is still an issue for me using rlx-1-10.rhndev.redhat.com. See output below showing time/date, IP address that satellite.rhn.redhat.com resolves to and the exact command line options used for satellite-sync to sync the rhel 4 i386 WS channel which fails getting to the kickstart tree and ".diskinfo" file. Cliff. [root@rlx-1-10 root]# cat /etc/resolv.conf ; generated by /sbin/dhclient-script search rhndev.redhat.com nameserver 172.16.52.28 nameserver 172.16.52.27 [root@rlx-1-10 root]# ntpdate -o 1 172.16.52.28 16 Mar 16:26:40 ntpdate[17255]: adjust time server 172.16.52.28 offset -0.001144 sec [root@rlx-1-10 root]# date Wed Mar 16 16:26:42 EST 2005 [root@rlx-1-10 root]# host satellite.rhn.redhat.com satellite.rhn.redhat.com has address 209.132.177.190 [root@rlx-1-10 root]# satellite-sync -crhel-i386-ws-4 16:27:08 Red Hat Network Satellite - live synchronization 16:27:08 url: https://satellite.rhn.redhat.com 16:27:08 debug/output level: 1 16:27:08 db: rhnsat/<password>@rhnsat 16:27:08 16:27:08 Retrieving / parsing channel-families data 16:27:08 channel-families data complete 16:27:12 16:27:12 Retrieving / parsing arches data 16:27:13 arches data complete 16:27:13 16:27:13 Retrieving / parsing additional arches data 16:27:13 additional arches data complete 16:27:13 16:27:13 Retrieving / parsing channel data 16:27:47 p = previously imported/synced channel 16:27:47 . = channel not yet imported/synced 16:27:47 base-channels: 16:27:47 p rhel-i386-ws-4 1568 16:27:47 16:27:47 Channel data complete 16:27:47 16:27:47 Retrieving / parsing blacklists data 16:27:48 blacklists data complete 16:27:48 16:27:48 Retrieving short package metadata (used for indexing) 16:27:48 Retrieving / parsing short package metadata: rhel-i386-ws-4 (1568) 16:27:50 Diffing package metadata (what's missing locally?): rhel-i386-ws-4 ________________________________________ Diffing: ######################################## - complete 16:27:56 16:27:56 Downloading rpm packages 16:27:56 Fetching any missing RPMs: rhel-i386-ws-4 (NONE MISSING) 16:27:56 Processing rpm packages complete 16:27:56 No handler for step srpms 16:27:56 16:27:56 Downloading package metadata 16:27:56 Retrieving / parsing *relevant* package metadata: rhel-i386-ws-4 (NONE RELEVANT) 16:27:56 16:27:56 Downloading errata data 16:27:56 Retrieving / parsing errata data: rhel-i386-ws-4 (0) 16:27:56 Downloading errata data complete 16:27:56 16:27:56 Downloading kickstartable trees metadata 16:27:57 Retrieving / parsing kickstart data: rhel-i386-ws-4 (1) ________________________________________ Downloading:######################################## - complete 16:27:57 16:27:57 Downloading kickstartable trees files 16:27:57 Retrieving / parsing kickstart tree files: rhel-i386-ws-4 (63) ________________________________________ Downloading:+++ sending log as an email +++ SYNC ERROR: unhandled exception occurred: (Check logs/email for potentially more detail) <Fault -2101: '\nError Message:\n Kickstart file .discinfo not found in tree ks-rhel-i386-ws-4\nError Class Code: 2101\nError Class Info: Could not find kickstart file\nExplanation: \n An error has occurred while processing your request. If this problem\n persists please enter a bug report at bugzilla.redhat.com.\n If you choose to submit the bug report, please be sure to include\n details of what you were trying to do when this error occurred and\n details on how to reproduce this problem.\n'> <Fault -2101: '\nError Message:\n Kickstart file .discinfo not found in tree ks-rhel-i386-ws-4\nError Class Code: 2101\nError Class Info: Could not find kickstart file\nExplanation: \n An error has occurred while processing your request. If this problem\n persists please enter a bug report at bugzilla.redhat.com.\n If you choose to submit the bug report, please be sure to include\n details of what you were trying to do when this error occurred and\n details on how to reproduce this problem.\n'> [root@rlx-1-10 root]# Traceback Email contents: From: rhn-satellite To: cperry Subject: RHN Management Satellite sync. report from rlx-1-10.rhndev.redhat.com Date: Wed, 16 Mar 2005 16:27:58 -0500 16:27:57 SYNC ERROR: unhandled exception occurred: Exception reported from rlx-1-10.rhndev.redhat.com Time: Wed Mar 16 16:27:57 2005 Exception type xmlrpclib.Fault Exception Handler Information Traceback (most recent call last): File "/usr/bin/satellite-sync", line 134, in main return satsync.Runner().main() File "/usr/share/rhn/satellite_tools/satsync.py", line 155, in main ret = method() File "/usr/share/rhn/satellite_tools/satsync.py", line 253, in _step_download_kickstarts return self.syncer.download_kickstarts() File "/usr/share/rhn/satellite_tools/satsync.py", line 1272, in download_kickstarts stream = self._get_ks_file_stream(label, relative_path) File "/usr/share/rhn/satellite_tools/satsync.py", line 1300, in _get_ks_file_stream return srv.getKickstartFileStream(kstree_label, relative_path) File "/usr/share/rhn/satellite_tools/xmlWireSource.py", line 266, in getKickstartFileStream raise e Fault: <Fault -2101: '\nError Message:\n Kickstart file .discinfo not found in tree ks-rhel-i386-ws-4\nError Class Code: 2101\nError Class Info: Could not find kickstart file\nExplanation: \n An error has occurred while processing your request. If this problem\n persists please enter a bug report at bugzilla.redhat.com.\n If you choose to submit the bug report, please be sure to include\n details of what you were trying to do when this error occurred and\n details on how to reproduce this problem.\n'>