Red Hat Bugzilla – Bug 154812
Download selected packages button generates 500 error every time
Last modified: 2013-08-05 23:11:19 EDT
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/125.5.7 (KHTML, like Gecko) Safari/125.12
Description of problem:
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Go to any Channel that we currently serve packages out of
2. Mark checkboxes next to multiple packages
3. Click the "Download Packages button
4. Follow the instructions to "Download packages now", which redirects you to URL:
which generates the 500 error.
Actual Results: Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Expected Results: I should have been able to download packages. There have been multiple customer reports of this to
The problem seems to be due to not properly escaping characters in rpm names,
such as the + symbol in libstdc++ or gcc-c++
This problem is still present in the rhn 410 code base.
I cannot reproduce the issue in webdev or production. Is this maybe something
that is browser specific?
Please stop by my cube for a demonstration. Thanks.
Just wondering if an account that can consistently cause this error to occur was
There isn't an account that can reproduce this bug consistently. Since I can't
reproduce it, closing it.