Red Hat Bugzilla – Bug 156279
RTF files display as blank documents
Last modified: 2007-11-30 17:07:07 EST
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User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Description of problem:
I up2dated a RHEL3 box which installed the above.
Open Office now displays RTF files as blank documents.
I have reverted to the Open Office from RHEL3-U4 and the document contents are once again visible.
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1.Install this new version of open office
2.Load an RTF file (I can provide you with some if necessary)
3.See a blank document.
Actual Results: Blank document.
The file properties inside Open Office reports that it is an RTF file and displays its file size correctly.
Expected Results: See the document's contents.
This is a serious problem - especially for our sales people who use RTF a lot!
This doesn't sound good.
Stuart: could you attach an RTF or forward it if necessary?
Using RHEL3 U4 and OOo version 1.1.2-24.2.0.EL3, I tried to open this file:
It opens correctly, not blank. Can you confirm that, and also attach your blank
document to this issue or email it to me directly?
caolan: The test doc from Stuart actually doesn't display in 2.0 either
(1.9.93-1). Seems to be a > 1.1.0 problem, any chance you could take a look as
well? Just forwarded it to you.
Submitted a fix for 2.0 as ooo#48600#
Fix integrated to pkgcvs, building RHEL4 test packages.
Confirmed fixed with openoffice.org-1.1.2-27.2.0.EL3
Is it possible to have even a test version of openoffice?
This user is now on RHEL4 and still has this problem.
stuart - http://dcbw.boston.redhat.com/ooo/
An advisory has been issued which should help the problem
described in this bug report. This report is therefore being
closed with a resolution of ERRATA. For more information
on the solution and/or where to find the updated files,
please follow the link below. You may reopen this bug report
if the solution does not work for you.