Created attachment 1425744 [details]
Script Errors

Created 5.9.1.2 appliance 10.8.197.224.

Downloaded and imported datastore_2018_04_17_POST_CF46upg.zip 

Downloaded and imported dialog_export_20180417_132606_lx_v41.yml (43.5 kB) 

Created Catalog Service using dialog.


Seeing this multiple ties in automation.log
ERROR -- : Error decrypting password can not decrypt v2_key encrypted string. Possible cause: Password value was encrypted with a different encryption key

Dialog is showing Script Errors when I order the Service.    

Added screenshot: Script Errors


Billy

I was able to get around the decrypting password Errors.  The dialog is still not working.  I am now getting an error when I try to edit the dialog and haven't been able to edit it since.

Billy

Hi Tuan,

I believe this issue is caused by:
https://bugzilla.redhat.com/show_bug.cgi?id=1568440.

Here's the error from Problem Description above: 
[----] E, [2018-04-17T13:03:31.206272 #2282:175cb04] ERROR -- : [NoMethodError]: undefined method `root' for true:TrueClass  Method:[block in method_missing]
[----] E, [2018-04-17T13:03:31.216071 #2282:175cb04] ERROR -- : /var/www/miq/vmdb/app/models/dynamic_dialog_field_value_processor.rb:14:in `values_from_automate'

Here is the associated automation.log entry showing the error: 
--] E, [2018-04-17T13:03:31.133284 #2282:9c88d64] ERROR -- : <AEMethod dlg_cf_get_net_selector> Invalid value for MCVlanRole -> [["NONE", "NINGUNA"]]


Here's the custom Automate code that generates that log message:
/Integration/PHPIPAM/phpipam_ops/dlg_cf_get_net_selector

if expected_MCVlanRole.to_s.upcase == "MPLS" or expected_MCVlanRole == "BACKEND"
    $evm.log(:info, "Looking for MCVlanRole -> #{expected_MCVlanRole}") if m_debug
    
else
    $evm.log(:error, "Invalid value for MCVlanRole -> #{expected_MCVlanRole}")
    exit MIQ_ABORT
end  

In this case, the error would still be present because the value is not "MLPS" or "BACKEND". 

Can we re-evaluate this once the customer has the fix for:
https://bugzilla.redhat.com/show_bug.cgi?id=1568440.

Thanks,
Tina

Hi Tuan,

It's important to point out that although we have a fix for the multiple values reported in this ticket: 
https://bugzilla.redhat.com/show_bug.cgi?id=1568440.

The custom script looks like it would still fail based on the detail in comment 8.

Thanks,
Tina

Hello Tina,
     Talked to Josh and it seems like since The customer has reverted back due to the number of dialog issues, we can ask them to clone their db and reproduce this if necessary.


Thanks
Tuan

Closing per discussion with Josh.