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Bug 1652474 - System purpose status can not be shown when system is unregistered
Summary: System purpose status can not be shown when system is unregistered
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: 8.0
Assignee: candlepin-bugs
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2018-11-22 08:18 UTC by qianzhan
Modified: 2019-06-11 19:49 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2018-12-12 03:05:29 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
'rhsm.log' (1.60 KB, text/plain)
2018-11-22 08:18 UTC, qianzhan
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1656279 0 high CLOSED 'subscription-manager status' fails when registration and auto-attach in two steps 2021-02-22 00:41:40 UTC

Internal Links: 1656279

Description qianzhan 2018-11-22 08:18:05 UTC
Description of problem:
System purpose status can not be shown when system is unregistered 

Version-Release number of selected component (if applicable):
subscription-manager-1.23.8-1.el8.x86_64
tfm-rubygem-katello-3.9.0-0.2.rc2.el7sat.noarch


How reproducible:
always

Steps to Reproduce:
1. Run 'subscription-manager status' on RHEL-8.0-Snapshot-1.0 before registration:

[root@dell-r730-001-guest03 ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Unknown

Traceback (most recent call last):
  File "/usr/sbin/subscription-manager", line 11, in <module>
    load_entry_point('subscription-manager==1.23.8', 'console_scripts', 'subscription-manager')()
  File "/usr/lib64/python3.6/site-packages/subscription_manager/scripts/subscription_manager.py", line 85, in main
    return managercli.ManagerCLI().main()
  File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2879, in main
    ret = CLI.main(self)
  File "/usr/lib64/python3.6/site-packages/subscription_manager/cli.py", line 183, in main
    return cmd.main()
  File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 507, in main
    return_code = self._do_command()
  File "/usr/lib64/python3.6/site-packages/subscription_manager/managercli.py", line 2860, in _do_command
    print(_("System Purpose Status: %s\n") % syspurpose_service.get_syspurpose_status())
  File "/usr/lib64/python3.6/site-packages/rhsmlib/services/syspurpose.py", line 32, in get_syspurpose_status
    consumer = self.cp.getConsumer(self.identity.uuid)
  File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 1179, in getConsumer
    return self.conn.request_get(method)
  File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 739, in request_get
    return self._request("GET", method, headers=headers)
  File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 765, in _request
    info=info, headers=headers)
  File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 643, in _request
    self.validateResponse(result, request_type, handler)
  File "/usr/lib64/python3.6/site-packages/rhsm/connection.py", line 702, in validateResponse
    raise RestlibException(response['status'], error_msg, response.get('headers'))
rhsm.connection.RestlibException: HTTP error (404 - Not Found): Consumer with id None could not be found.
[root@dell-r730-001-guest03 ~]# syspurpose show
{
  "service_level_agreement": "",
  "addons": [
    ""
  ],
  "usage": "",
  "role": ""
}


2. Register the system against Satellite6.5-snapshot4.0:

[root@dell-r730-001-guest03 ~]# subscription-manager  register
Registering to: ibm-ls22-03.rhts.eng.brq.redhat.com:443/rhsm
Username: admin                                                                                                                                                                          
Password: 
The system has been registered with ID: 936a0302-b0df-4f21-90bb-0161161c343e
The registered system name is: dell-r730-001-guest03.dsal.lab.eng.rdu2.redhat.com
Failed to synchronize cache for repo 'myrepo_0', ignoring this repo.

3. Run 'subscription-manager status' after registration:

[root@dell-r730-001-guest03 ~]# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Invalid

Red Hat Enterprise Linux for x86_64 High Touch Beta:
- Not supported by a valid subscription.

System Purpose Status: Unknown



Actual results:
As step 1, system purpose status can not be displayed when system is unregistered.

Expected results:
The output of step 1, should be like:

# subscription-manager status
+-------------------------------------------+
   System Status Details
+-------------------------------------------+
Overall Status: Unknown

System Purpose Status: Unknown

Additional info:
The attachment is rhsm.log

Comment 1 qianzhan 2018-11-22 08:18:32 UTC
Created attachment 1507885 [details]
'rhsm.log'

Comment 2 qianzhan 2018-12-05 07:16:11 UTC
This bug can not be reproduced with RHEL-8.0-20181204.0 and Satellite6.5-snapshot6.0. Please see bug 1656279.

Comment 3 Chris Snyder 2018-12-10 15:36:11 UTC
I believe this will have been fixed in a newer version of subscription-manager (the one included in Snap 2).
Should this be moved to Closed-Worksforme as of the new build? subscription-manager-1.23.8-4

Comment 4 qianzhan 2018-12-12 03:05:29 UTC
Hi Chris,

Yes, I can not reproduce this bug per Comment2.
It would be Okay for me to close it as Worksforme.


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