From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.10) Gecko/20050719 Red Hat/1.0.6-1.4.1 Firefox/1.0.6 Description of problem: This FAQ has 2 pieces of outdated info. The first is that we still offer one free demo account when you fill out a survey every 60 days. The 2nd is that we still sell an update entitlment for $60. https://rhn.redhat.com/help/faq/service_levels.pxt#189 https://rhn.redhat.com/help/faq/all_faqs.pxt#189 Version-Release number of selected component (if applicable): How reproducible: Always Steps to Reproduce: 1. Go to https://rhn.redhat.com/help/faq/all_faqs.pxt#189 2. See that the information is out of date. Additional info:
Suggested replacement text for FAQ 189: What are the differences between Provisioning, Monitoring, Management, and Update Accounts? Provisioning service level subscriptions to Red Hat Network encompass all of the features offered in Update and Management subscriptions and allow you to easily deploy new systems using kickstarts, package rollbacks, and configuration file management. Monitoring service level subscriptions to Red Hat Network, available for Satellite customers, allow organizations to monitor the health of their Red Hat Enterprise Linux systems. Utilizing probes, Satellites with Monitoring-entitled clients can detect degradations in system performance, allowing administrators to correct issues before they cause system failure. Management service level subscriptions to Red Hat Network allow organizations to manage multiple systems, individually or in groups of systems. Management subscriptions efficiently combine the power and flexibility of fine-grained control with the scalability to support thousands of systems. Update service level subscriptions to Red Hat Network allow individuals to register a single system, manage that system, receive priority acces to Red hat Network, and download Easy ISOs (full versions of Red Hat Enterprise Linux). Each Red Hat Enterprise Linux system comes with a free Update entitlement to Red Hat Network.
rnorwood kindly offered to help me figure out how to update said text - I've pinged him, but as it's late on a QA push day, it may be tomorrow before this gets in to the system.
It helps if I send the email to the correct address. Corrected email sent to rnorwood
I've made some changes to the text I'll enter into the FAQ b/c of rnorwood's feedback. Max, could you review the text for technical accuracy before I edit the actual FAQ? Thanks! New text will read: What are the differences between Update, Management, Provisioning, and Monitoring entitlements? Update entitlements to Red Hat Network allow individuals to register a single system, manage that system, receive priority access to Red Hat Network, and download Easy ISOs (full versions of Red Hat Enterprise Linux). Each Red Hat Enterprise Linux system comes with a free Update entitlement to Red Hat Network. Management entitlements to Red Hat Network allow organizations to manage multiple systems both individually and in groups of systems. Management entitlements efficiently combine the power and flexibility of fine-grained control with the scalability to support thousands of systems. Provisioning entitlements are applied to systems that have a Management base entitlement. The Provisioning entitlement allows you to easily deploy new systems using kickstarts, package rollbacks, and configuration file management. Monitoring entitlements to Red Hat Network, available for Satellite customers, allow organizations to monitor the health of their Red Hat Enterprise Linux systems. Utilizing probes, Satellites with Monitoring-entitled clients can notify administrators of system performance issues before they become critical. Monitoring entitlements also require a base Management entitlement.
Looks good -- one suggestion, though. You have "Update entitlements to Red Hat Network..." "Management entitlements to Red Hat Network..." "Provisioning entitlements..." "Monitoring entitlements to Red Hat Network..." Should we make the Provisioning line read the same as the other 3, or is it different for a reason? Uh, I guess I'll set to NEEDINFO.
Okay, the changes made above are live. The updates can be verified here: https://rhn.redhat.com/help/faq/service_levels.pxt#189 I'll review and update the rest of that page and put the changes in BZ 166003: https://bugzilla.redhat.com/bugzilla/show_bug.cgi?id=166003
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