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Description of problem:
Customer boots with CD #1 of RHEL 3 U5 media for 64 bit. Chooses the
option becuase they have to provide a driver. When it gets to the screen asking the user to insert the disk, it says to install it on
Placing the diskette in the usb drive accomplishes nothing, not found, address is not being assigned/accepted and the error code seen on the other virtual terminals is error code -110
Version-Release number of selected component (if applicable):
RHEL 3 AS U5 for x86_64
Steps to Reproduce:
1.boot with RHEL 3 U5 64 bit media and have usb floppy
2.choose linux dd
3.when at screen asking for disk insertion in /dev/hda insert disk...nothing happens
Actual Results: According to other console output, device not assigned address, error code -110
Expected Results: Should have recognized the usb floppy as a different designation (NOT /dev/hda) and should have been able to have been assigned an address for the device.
This does NOT happen with the 32 bit versions of the media. 64 bit only.
The installer code is exactly the same. The exact error message from tty4 will
probably be helpful in tracking down the bug (which is probably usb
Customer reports the error output:
Last four lines of console 4 messages are as follows:
<6>hub.c: new USB device 00:03.1-2, assigned address 7
<3>usb-ohci.c: unlink URB timeout
<3>usb.c: USB device not accepting new address=7 (error=-110)
I have also attached a screen print of console 4.
Created attachment 118061 [details]
Screenshot capture of error
I found an article from IBM that helped get this going. At the install prompt,
I typed "linux dd acpi=noirq". This then asked me for a driver disk and gave me
hda and sda as an option. I selected sda and away it went.
This article has pretty detailed installation instructions for the hardware and
Where did they get the idea that /dev/hda was going to be the device for the USB
attached floppy drive? USB storage is always exported as a scsi device
(/dev/sd<x>). /dev/hda is an IDE device. From reading the instructions you
provide above from IBM's web site, it seems as though thats pretty clear.
Ugh, Neil, they are trying to install on /dev/hda, not read drivers off it :-)
The -110 is wrong interrupt routing. 99% of cases it's broken BIOS.
The bug looks like WONTFIX material to me. I think that playing with
BIOS table parsing in -BOOT kernel of RHEL 3 is so risky as to be crazy.
So the only viable solution is to use a trick like "acpi=noirq" to get
the system installed and then perhaps SMP kernel would work automatically.
If not, some command line trick like "noacpi" or "acpi=noirq" is called for.
That's about all I can offer.