Red Hat Bugzilla – Bug 168219
Purchase History support app link should point to active, not all, contracts page
Last modified: 2007-04-18 13:31:27 EDT
The link to the www support app on the RHN purchase history page points to the
full list of customer purchases:
Customer support has indicated that this page is confusing for customers as it
shows them expired contracts, and would prefer the RHN purchase history link to:
See bug 158552 for more information on the changes that have taken place to the
purchase history page.
- this only effects hosted
2) Click "Purchase History" in the left navigation menu
3) Click the large image on the right side of the page. It should bring you to
https://www.redhat.com/apps/support/active.html (*not* the similar-looking
https://www.redhat.com/apps/support/complete.html), or if you are not logged
into the support app already, you will be prompted to log in at
4) Click back to go back to the purchase history page.
5) Click on the link in the first paragraph of the purchase history page ("your
purchase history and the expiration dates"). It should bring you to the same
page(s) as in step 3.
6) Click on the link in the last line of text on the purchase history page
("View your purchase history and service/subscription expiration info now"). It
should bring you to the same page(s) as in step 3 and step 5.
<p>At the <strong>Red Hat Support Site</strong>, you can view <strong><a
href="https://www.redhat.com/apps/support/complete.html">your purchase history
and the expiration dates</a></strong>
for web & phone support, Red Hat Enterprise Linux
subscriptions, and Red Hat Network software and service entitlements.
You can view <strong>account details</strong> such as:</p>
Red Hat Network release 4.0.1
Sorry Vlad, I checked it into HEAD rather than the RELEASE-4.0 branch, should be
in now. Putting back ON_DEV.
works in stage