Bug 1705290 - Upgrade to Fedora 30 Bricked Lenovo Laptop. Does not reach hardware boot screen
Summary: Upgrade to Fedora 30 Bricked Lenovo Laptop. Does not reach hardware boot screen
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Fedora
Classification: Fedora
Component: grub2
Version: 30
Hardware: x86_64
OS: Linux
unspecified
urgent
Target Milestone: ---
Assignee: Ray Strode [halfline]
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-05-01 22:57 UTC by trevor
Modified: 2019-05-09 23:04 UTC (History)
6 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed: 2019-05-09 23:04:50 UTC
Type: Bug
Embargoed:


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Description trevor 2019-05-01 22:57:26 UTC
Description of problem:

After using dnf-system-upgrade, following instructions at https://fedoraproject.org/wiki/DNF_system_upgrade, my laptop stuck at power on and could not be restarted.

How reproducible:
Always

Steps to Reproduce:
1. Hold power button until system powers off.
2. Press power button
3.

Actual results:
Power light comes on, but screen remains blank, and I turned off(AFAICT).

Expected results:
System shows hardware boot screen and boots to Fedora 30

Additional info:

Hardware is : Lenovo Thinkpad S5 (approx 21 months old) with M2 SSD drive (boot volume) + 1TB hard drive. UEFI Boot (IRRC, can't check as I can't power up). No LVM. 

* I have upgraded using dnf-system-upgrade previously for F28 & F29
* With a secondary monitor attached to the HDMI port, the secondary monitor goes through a number of wake/sleep cycles, then goes to sleep. Nothing else happens.
* I was previously in F29, using the Flicker-Free boot which was shipped as a preview in F29 and it worked properly (although it was not a perfect experience)

Comment 1 trevor 2019-05-01 23:33:12 UTC
After many retries, I have found the system will start sometimes, if I press and hold the SHIFT button before I press the Power button. After the system boot splash is shown, I can release the SHIFT button and the system powers up. So Now I have my system back :)

I have left the severity as "urgent" as the workaround seems unreliable (doesn't always seem to work) and the experience of a dead $2000.00 machin is a little agonising.

Comment 2 trevor 2019-05-01 23:44:21 UTC
My Grub config is :

GRUB_TIMEOUT=3
GRUB_DISTRIBUTOR="$(sed 's, release .*$,,g' /etc/system-release)"
GRUB_DEFAULT=saved
GRUB_DISABLE_SUBMENU=true
GRUB_CMDLINE_LINUX="rhgb quiet loglevel=3 i915.fastboot=1 plymouth.splash-delay=20 resume=/dev/nvme0n1p2"
GRUB_DISABLE_RECOVERY="true"
GRUB_THEME="/boot/grub2/themes/trevor-kakadu/theme.txt"
GRUB_FONT_PATH="/boot/grub2/themes/trevor-kakadu/dejavu.pf2"

GRUB_SAVEDEFAULT="false"
export GRUB_COLOR_NORMAL="light-gray/black"
export GRUB_COLOR_HIGHLIGHT="magenta/black"

GRUB_ENABLE_BLSCFG=true

Comment 3 trevor 2019-05-06 01:34:44 UTC
(In reply to trevor from comment #1)
> After many retries, I have found the system will start sometimes, if I press
> and hold the SHIFT button before I press the Power button. 

This only works about one time in four.

Comment 4 trevor 2019-05-09 23:04:50 UTC
I was able to fix this problem by resetting the UEFI Firmware (BIOS) on this laptop.  

I don't understand what in the install process may have made this necessary, but UEFI firmwares seem to be mysterious things sometimes.


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