Bug 1708611 - crash at start
Summary: crash at start
Keywords:
Status: CLOSED DUPLICATE of bug 1709601
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 30
Hardware: i686
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: Martin Stransky
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-05-10 11:18 UTC by Claude Frantz
Modified: 2019-05-15 09:32 UTC (History)
8 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-05-15 09:32:36 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
Output of LD_DEBUG=libs /usr/lib/thunderbird/thunderbird (42.38 KB, text/plain)
2019-05-10 11:18 UTC, Claude Frantz
no flags Details
The output file generated by gdb (21.00 KB, text/plain)
2019-05-10 13:15 UTC, Claude Frantz
no flags Details

Description Claude Frantz 2019-05-10 11:18:55 UTC
Created attachment 1566637 [details]
Output of LD_DEBUG=libs /usr/lib/thunderbird/thunderbird

Description of problem:

Thunderbird crashs at start

Version-Release number of selected component (if applicable):

thunderbird-60.6.1-1.fc30.i686
gtk3-immodule-xim-3.24.8-1.fc30.i686

How reproducible:

Always, even if using the --safe-mode option

Steps to Reproduce:
1. thunderbird
2.
3.

Actual results:

Segmentation fault (core dumped)

Expected results:

a well running thunderbird

Additional info:

See attachment

Comment 1 Martin Stransky 2019-05-10 11:36:56 UTC
Can you please full backtrace of the crash? How to is here:
https://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products#Application_crash

Also if the crash happens in ld.so (the log implies that), make sure you have all rependent packages in good shape, check them by 'rpm -qV package'.

      6050:	/usr/lib/gtk-3.0/3.0.0/immodules/im-xim.so: error: symbol lookup error: undefined symbol: g_module_check_init (fatal)
      6050:	/usr/lib/gtk-3.0/3.0.0/immodules/im-xim.so: error: symbol lookup error: undefined symbol: g_module_unload (fatal)

that looks like your system installation is broken/corrupted.

Comment 2 Claude Frantz 2019-05-10 13:15:52 UTC
Created attachment 1566666 [details]
The output file generated by gdb

Comment 3 Claude Frantz 2019-05-10 13:19:49 UTC
I have entered:

rpm -qV  thunderbird-60.6.1-1.fc30.i686
rpm -qV  gtk3-immodule-xim-3.24.8-1.fc30.i686

No output displayed.

Further "dnf check-update" doesn't display any available package.

I have used "dnf --repo=fedora-debuginfo install thunderbird-debuginfo" because "debuginfo-install thunderbird" doesn't more works.

"thunderbird -g -d gdb" produces "Segmentation fault (core dumped)" before I can enter anything.

I have tried another way entering "gdb -se /usr/lib/thunderbird/thunderbird". At gdb prompt:

(gdb) set style enabled off
(gdb) set logging on crash_bt
Copying output to crash_bt.
(gdb) thread apply all bt full
(gdb) print DumpJSStack()
No symbol "DumpJSStack" in current context.
(gdb) run
Starting program: /usr/lib/thunderbird/thunderbird 

The output file is attached.

Comment 4 Martin Stransky 2019-05-10 13:24:31 UTC
Looks like a dupe of Bug 1677225 - is there a thunderbird process already running?

Comment 5 Claude Frantz 2019-05-10 13:38:25 UTC
No, there is no thunderbird process running. After upgrade to fc30, I was not more able to start this program.

Comment 6 Claude Frantz 2019-05-10 13:45:36 UTC
I think, it's different as bug 1677225. No graphic output appeared here. When not running with gdb, the crash appears after a short time.

Comment 7 Claude Frantz 2019-05-13 07:36:47 UTC
Do I have to consider this bug as related to gtk3 rather than to thunderbird ?

Comment 8 Martin Stransky 2019-05-13 07:43:27 UTC
No, this looks like TB bug. Can you try upstream package downloaded from mozilla.org? see https://fedoraproject.org/wiki/How_to_debug_Firefox_problems?rd=Bug_info_Firefox#Testing_Mozilla_binaries
Thanks.

Comment 9 Claude Frantz 2019-05-13 13:41:19 UTC
I have displayed the mentioned page. It's related to firefox. I have tried to find anything which can be useful in my present situation, in addition to the attached files and the procedure I have described above.

I have downloaded the binaries and installed them in a local directory in my user space. I have started the thunderbird binary without any argument. The program has started as expected with my default profile. I have performed some operations, as usual in my daily routine, including using lightning. 

I have encountered no error with this binaries.

Comment 10 Martin Stransky 2019-05-15 09:31:29 UTC
New TB builds with the crashes fixed are in koji now - thunderbird-60.6.1-5. (https://koji.fedoraproject.org/koji/packageinfo?packageID=39). Thanks for your patience.

Comment 11 Martin Stransky 2019-05-15 09:32:36 UTC

*** This bug has been marked as a duplicate of bug 1709601 ***


Note You need to log in before you can comment on or make changes to this bug.