From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7 Description of problem: Registered and activated my new RHEL 4 system. Attempt to run up2date to update the gnome development libraries and it fails: [root ~]# up2date gnome-libs gnome-libs-devel Error Message: Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3 or later) as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. Version-Release number of selected component (if applicable): up2date-4.4.5-1 How reproducible: Always Steps to Reproduce: 1.up2date gnome-libs gnome-libs-devel 2. 3. Actual Results: Error Message: Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3 or later) as root on this client Error Class Code: 9 Error Class Info: Invalid System Credentials. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem. Additional info:
How did you register and activate it?
I registered it via the command line using: up2date --register I activated the client via your website, off the main page, this link: https://www.redhat.com/apps/activate/ I did register it however before I activated which didn't seem to work, so I did the activation then registered which then worked. The only thing I needed to do was delete the system which was unentitled, the first registration attempt since they were duplicates
Hmm. After you deleted the unentitled registration attempt, activated your account, and then registered, you're still getting errors claiming you're not registered? If you go to the RHN website and take a look at the registration which did work, what does it say about being able to contact the machine? If it can't (will say something like 'System not checking in with RHN'), I'd remove that registration again, and try again. Can't hurt, and might help. If it can, what happens if you try to up2date from the RHN website, rather than from your machine?
I re-registered it after it wasn't contacting the machine properly. I also tried the update from the website but realized it wouldn't work through our firewall so tried again from the command line and it is now working. Hopefully that was all it needed. Thanks for your assistance.
Glad to hear it's working now! Closing this.