Description of problem: Errata RHSA-2005:793(-6) indicates that I should have netpbm version 10.25- 2.EL4.2. Typing "rpm -q netpbm" indicates that I actually have "10.25-2" (no suffix). Errata entry is in error? This is on RH EL ES 4 (Nahant Update 1) on X86_64 (AMD). Version-Release number of selected component (if applicable): 6? (errata); 4.3.3-9_nonptl (rpm); 10.25-2 (netpbm). How reproducible: Every time. Steps to Reproduce: 1. View erata RHSA-2005:793 on RHN. 2.Type "rpm -q netpbm". Actual results: See above. Expected results: See above. Additional info: None.
I downloaded the package from RHN: rpm -qp netpbm-10.25-2.EL4.2.i386.rpm netpbm-10.25-2.EL4.2.i386 Are you sure that this machine is updated - what does up2date -l show on the machine in question. Also please note this would have been better dealt with through support as https://bugzilla.redhat.com/ explicitly states.
I have typed "up2date -l", as requested, and sent configuration to you. P.S. I could not find out (from your web sites) how to contact support (I am not our prime contact/registered user with yourselves). If you give me an email address then I will happily use it in future (in the Unied Kingdom, if you prefer, as that is where I am located).
Hi Dave; for official Red Hat Enterprise Linux support, please log into the Red Hat support website at http://www.redhat.com/support and file a support ticket, or alternatively contact Red Hat Global Support Services at 1-888-RED-HAT1 to speak directly with a support associate and escalate an issue.
Off to netpbm ... reassigning.
I think I cannot do much on the netpbm side as I built packages, created errata tested by QA and it was released (please see bug 168278). I checked stable systems with RHEL4U1 and there's netpbm-10.25-2.EL4.2 installed there. If the problem exists, it's likely that it happened somewhere on the rel-eng/RHN side. Reassigning to RHN.
This bug has been closed due to inactivity. Please open a new bug with specific details if this problem is still occurring or if an enhancement is needed.