Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
Bug 1744914 - Add a workaround for applying non-installable errata from Capsule
Summary: Add a workaround for applying non-installable errata from Capsule
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: Documentation
Version: 6.5.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: Unspecified
Assignee: Sergei Petrosian
QA Contact: Tahlia Richardson
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-08-23 08:39 UTC by Sergei Petrosian
Modified: 2019-09-26 17:54 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2019-08-23 15:02:44 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 1459807 0 medium CLOSED Apply Errata to a Content Host via incremental C.V. has to wait till Capsule sync of the C.V. finishes 2024-06-13 20:48:10 UTC

Description Sergei Petrosian 2019-08-23 08:39:58 UTC
Document URL: 
https://access.redhat.com/documentation/en-us/red_hat_satellite/6.5/html/content_management_guide/managing_errata#Managing_Errata-Adding-Errata-To-An-Incremental-Content-View

Section Number and Name: 
11.5. Adding Errata to an incremental Content View

Describe the issue: 
When a user applies non-installable errata to hosts from Capsule, and selects the Apply errata to Content Hosts immediately after publishing check box to apply Errata immediately, the error occurs. The reason is that Satellite does not wait for the Capsule to synchronize content, tries to apply errata and fails.

When applying a non-installable errata to hosts from Capsule, users must not select the Apply errata to Content Hosts immediately after publishing check box, but first promote a CV and wait for the content to synchronize to Capsules, and then apply the errata, which changes installable errata.  

This information is missing in the documentation.

Suggestions for improvement:
Add a paragraph saying something like that:
"Until BZ#1459807 is resolved, do this and that.

Additional information: 
Bug 1459807 - Apply Errata to a Content Host via incremental C.V. has to wait till Capsule sync of the C.V. finishes (edit)


Note You need to log in before you can comment on or make changes to this bug.