From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6 Description of problem: I have a couple of examples of Epson USB printers (880 and C46) where this is true. When the printer becomes unavailable becuase it is, say, out of ink, cups puts the queue off-line. When the ink cartridge has been replaced, and the printer is now available, cups fails to notice, and leaves the printer queue off-line. This means that users (some of whom are not used to logging in as root) have to re-enable the printer queue using the KDE control centre (or whatever). This seems a wrong design decision. I think the printer queue should be re-enabled automatically when the printer becomes available again. Version-Release number of selected component (if applicable): 1.1.22 How reproducible: Always Steps to Reproduce: 1. Printer runs out of ink. 2. Queue goes off-line 3. Change ink. 4. Printer now available again. 5. No printing happens. 6. Re-start printer in KDE control centre (as root) 7. Printing happens happily once more. Additional info:
The problem is that users cannot get the queue to re-start, even by re-booting the machine. And we don't want naive users to get frustrated with Fedora do we? :)
Well, another way of looking at this problem is that there is no obvious way for someone to re-enable the queue once it has been automatically set offline.
Fedora Core 3 is now maintained by the Fedora Legacy project for security updates only. If this problem is a security issue, please reopen and reassign to the Fedora Legacy product. If it is not a security issue and hasn't been resolved in the current FC5 updates or in the FC6 test release, reopen and change the version to match. Thank you!
FWIW, CUPS-1.2 now allows a policy to be set to avoid setting the printer off-line; and the FC6 config tool will allow setting printer's on-line again.