Bug 1772731 - Unable to add existing gmail account
Summary: Unable to add existing gmail account
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Fedora
Classification: Fedora
Component: thunderbird
Version: 31
Hardware: Unspecified
OS: Unspecified
unspecified
high
Target Milestone: ---
Assignee: Gecko Maintainer
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2019-11-15 01:53 UTC by Ed Greshko
Modified: 2019-11-15 08:27 UTC (History)
7 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2019-11-15 05:29:27 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description Ed Greshko 2019-11-15 01:53:50 UTC
Description of problem: Using thunderbird-68.2.0-1.fc31 I am unable to add an account with an existing gmail.com or gmail hosted email address.


Version-Release number of selected component (if applicable):


How reproducible:


Steps to Reproduce:
1. Follow the steps to add an account using existing gmail address
2. Respond to pop-up from google to verify and allow T-Bird access
3.

Actual results: After verifying and allowing T-Bird access T-Bird reports it
unable to login to the gmail server.


Expected results:


Additional info: Using the tar file supplied by Mozilla I am able to add an existing gmail address to T-Bird.  After doing so, the Fedora supplied T-Bird does not recognize the existence of the account.

Comment 1 Ed Greshko 2019-11-15 03:21:05 UTC
Another "oddity".  I tar'ed my ~/.thunderbird directory from my working F31 system which uses the Fedora T-Bird.  This system had been upgraded since at least
F27.  I copied the tar file to a newly installed F31 VM and extracted it to my home directory.

After doing that the Fedora supplied T-Bird was "OK" with the previously configured email accounts.  However, the Mozilla supplied T-Bird thinks there are
no email accounts set up and prompts to define one.

I find it less than ideal that these 2 T-Birds are not interoperable.

Comment 2 Ed Greshko 2019-11-15 03:33:17 UTC
OK, some progress.  It seems that thunderbird-68.2.2-1.fc31 from updates-testing fixes the issue of not being able to configure existing
gmail accounts.

However, Mozilla supplied T-Bird still is not interoperable with Fedora supplied T-Bird.

Comment 3 Ed Greshko 2019-11-15 05:29:27 UTC
I'm closing this BZ as it is fixed in the next version.  I think the incompatibility
is due to "version" detection and not worth looking into.


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