Bug 178130 - Fedora won't install on Sun Fire 4200 - No drives found
Summary: Fedora won't install on Sun Fire 4200 - No drives found
Alias: None
Product: Fedora
Classification: Fedora
Component: anaconda
Version: 5
Hardware: x86_64
OS: Linux
Target Milestone: ---
Assignee: David Cantrell
QA Contact: Mike McLean
Depends On:
TreeView+ depends on / blocked
Reported: 2006-01-17 22:06 UTC by Philippe Rigault
Modified: 2007-11-30 22:11 UTC (History)
0 users

Clone Of:
Last Closed: 2006-01-18 18:33:00 UTC

Attachments (Terms of Use)
dmesg (7.58 KB, text/plain)
2006-01-18 17:11 UTC, Philippe Rigault
no flags Details
/proc/partitions (56 bytes, text/plain)
2006-01-18 17:11 UTC, Philippe Rigault
no flags Details
Output of lsmod (1.48 KB, text/plain)
2006-01-18 17:13 UTC, Philippe Rigault
no flags Details

Description Philippe Rigault 2006-01-17 22:06:59 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (compatible; Konqueror/3.5; Linux; en_US, fr) KHTML/3.5.0 (like Gecko)

Description of problem:
Critical to fix for FC5 IMO, so I set severity to High. 
It is critical that Fedora Core be installable on the recently released   
 line of Sun AMD64 servers. These so-called 'Galaxy' servers comprise:    
 - SunFire 4100    
 - SunFire 4200    
 and complement the former line of AMD64 servers (SunFire V20z and V40z) and   
workstations (W1100z/W2100z).   
Neither fc3 nor fc5test2 can be installed on the 4100/4200, because they do   
not recognize the hard disks on this hardware.   

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Boot machine with Fedora install CD/DVD  
2. Select keyboard to use during install, click 'Next' 
3. Select language to use during install, click 'Next' 

Actual Results:  Searching for Fedora Core Installations... 
No drives Found   
An error has occured - No valid devices were found on which to create  
new file systems. Please check your hardware for the cause of this problem.    

Expected Results:  Drives recognized. Installation goes through. 

Additional info:

Hardware components of SunFire 4200   
Two dual-core Opteron CPUs   
4GB RAM   
LSI Logic SAS1064 controller 
Two 2.5" hard disks: Seagate ST973401 73.4 GB - Ultra320 SCSI

Comment 1 Philippe Rigault 2006-01-17 22:10:40 UTC
More info on this hardware at: 

Comment 2 Philippe Rigault 2006-01-17 22:41:01 UTC
FWIW, according to this:  
the mptlinux drivers support the LSISAS1064 device.  

Comment 3 David Cantrell 2006-01-18 16:05:34 UTC
Boot up rescue mode from the installation media.  The 2.6.15 kernel version
3.03.06 of the mptlinux driver from LSI.  It supports your card.  I want to know
if the driver is even loading on this system.

From rescue mode, run lsmod and such to see if mptscsih and mptbase are loaded.
 Attach the output of dmesg to this ticket.  Attach /proc/partitions.  If it
doesn't load on your system, it's going to be a kernel issue and not an
installer issue.

Comment 5 Philippe Rigault 2006-01-18 17:11:11 UTC
Created attachment 123389 [details]

Comment 6 Philippe Rigault 2006-01-18 17:11:47 UTC
Created attachment 123390 [details]

Comment 7 Philippe Rigault 2006-01-18 17:13:08 UTC
Created attachment 123391 [details]
Output of lsmod

Neither mptbbase nor mptscsih are loaded.

Comment 8 Philippe Rigault 2006-01-18 17:17:28 UTC
Additional info: 
1. modprobe exits with an error 
# modprobe mptbase 
modprobe: could not parse modules.dep 
# modprobe usb-storage 
modprobe: could not parse modules.dep 
2. I attached a USB key to the system (wanted to saves files there). 
The disk is recognized: 
usb 2-3.1: new full speed USB device using ohci_hcd and address 5 
scsi2 : SCSI emulation for USB Mass Storage devices 
usb-storage: device found at 5 
usb-storage: waiting for device to settle before scanning 
  Vendor: CRUCIAL   Model: USB DRIVE         Rev: 1.11 
  Type:   Direct-Access                      ANSI SCSI revision: 01 CCS 
SCSI device sdi: 503808 512-byte hdwr sectors (258 MB) 
sdi: Write Protect is off 
sdi: Mode Sense: 23 00 00 00 
sdi: assuming drive cache: write through 
SCSI device sdi: 503808 512-byte hdwr sectors (258 MB) 
sdi: Write Protect is off 
sdi: Mode Sense: 23 00 00 00 
sdi: assuming drive cache: write through 
 sdi: sdi1 
sd 2:0:0:0: Attached scsi removable disk sdi 
usb-storage: device scan complete 
However, the disk cannot be seen by fdisk. The usb-storage module is there 
# fdisk /dev/sdi 
Unable to open /dev/sdi 

Comment 9 David Cantrell 2006-01-18 18:33:00 UTC
Jeremy: whoops.  Added mptsas to module-info.

Comment 10 Philippe Rigault 2006-01-18 18:47:28 UTC
Is there any workaround (e.g boot option) to get the install of fc5 to 
proceed ?  
I have this hardware at hand only for a short time (2 weeks), so it is 
critical to me that I can start testing Fedora on them asap. 

Comment 11 David Cantrell 2006-01-18 18:51:33 UTC
The fix is in now, so it'll be in the FC5 Test 3.  I could make a boot iso from
rawhide for you, or you could make one tomorrow.  Other than that, I say wait
for Test 3.

Comment 12 Philippe Rigault 2006-01-18 19:12:25 UTC
I can't wait for test3, and I also would rather ensure that the fix is  
validated before test3.  
The first solution is appealing, that would be very kind of you. 
I can also make a boot iso myself if you point me to instructions on how to. 
Also, how can one run the install using a boot iso disk ? 

Comment 13 David Cantrell 2006-01-18 19:15:10 UTC
I can't wait for test3 either.  It's going to be awesome.

Now is not the best time to crank off an iso from rawhide.  Let me do that
tomorrow and then send you a URL where to download it.  You'll have to do an
HTTP install because I'm only going to make the boot iso.

Email me directly to remind me.

Comment 14 Philippe Rigault 2006-01-20 20:49:59 UTC
Confirmed fixed, mptsas loads and disks are recognized. 

Note You need to log in before you can comment on or make changes to this bug.