Red Hat Bugzilla – Bug 179642
Applet cannot connect to RHN for several days
Last modified: 2007-11-30 17:07:09 EST
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Description of problem:
rhn-applet-gui fails to connect with this error (in the gui):
The applet has been unable to access the following information sources in its last attempts: RHN @ https://www.rhns.redhat.com/APPLET
Version-Release number of selected component (if applicable):
Steps to Reproduce:
1. Launch the applet.
2. It won't connect.
Actual Results: Error described above.
Expected Results: Should connect.
Looks like its using the wrong location ?
server# host www.rhns.redhat.com
Host www.rhns.redhat.com not found: 2(SERVFAIL)
I got this connecting again, but not clear how I did it. It was a sequence
something like this:
1. Right click the applet, but the configuration option greyed out.
2. Select run up2date as that is not greyed out.
3. For a short time the applet is no longer in error mode as it is trying to
check in, it can't, but until it works that out the configuration option isn't
greyed out any longer, so I selected it.
4. As I don't use a proxy there is nothing to configure so I just hit "forward"
a few times and then "apply".
5. It started connecting again.
I've never had it configured to use a proxy. For some reason it is as if the
config file got corrupted, but I cannot imagine how.
User email@example.com's account has been closed
This bug is filed against RHEL 3, which is in maintenance phase.
During the maintenance phase, only security errata and select mission
critical bug fixes will be released for enterprise products. Since
this bug does not meet that criteria, it is now being closed.
For more information of the RHEL errata support policy, please visit:
If you feel this bug is indeed mission critical, please contact your
support representative. You may be asked to provide detailed
information on how this bug is affecting you.