Bug 1854071 - ovirt-log-collector failed on "ERROR: Could not collect PostgreSQL information: [Errno 2] No such file or directory"
Summary: ovirt-log-collector failed on "ERROR: Could not collect PostgreSQL informati...
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: ovirt-log-collector
Classification: oVirt
Component: General
Version: 4.4.1
Hardware: Unspecified
OS: Unspecified
urgent
high
Target Milestone: ovirt-4.4.2
: ---
Assignee: Douglas Schilling Landgraf
QA Contact: Guilherme Santos
URL:
Whiteboard:
: 1862169 (view as bug list)
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2020-07-06 09:10 UTC by Tzahi Ashkenazi
Modified: 2020-09-18 07:13 UTC (History)
7 users (show)

Fixed In Version: ovirt-log-collector-4.4.2-2
Doc Type: No Doc Update
Doc Text:
Clone Of:
Environment:
Last Closed: 2020-09-18 07:13:28 UTC
oVirt Team: Integration
Embargoed:
mavital: needinfo+
sbonazzo: ovirt-4.4?
sbonazzo: planning_ack?
sbonazzo: devel_ack+
lleistne: testing_ack+


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
oVirt gerrit 110182 0 master MERGED compress: use md5 or sha256 for postgresql .tar.gz 2021-02-18 11:46:57 UTC

Description Tzahi Ashkenazi 2020-07-06 09:10:28 UTC
Description of problem:

while running  ovirt-log-collector tool .
its failed on connecting to the PostgreSQL and exit on error 

ERROR: Could not collect PostgreSQL information: [Errno 2] No such file or directory: '/var/tmp/logcollector-_hrqeh5j/working/log-collector-data/sosreport-rhev-red-01-2020-07-06-nhaduce.tar.xz.sha256' -> '/var/tmp/logcollector-_hrqeh5j/working/log-collector-data/postgresql-sosreport-rhev-red-01-2020-07-06-nhaduce.tar.xz.sha256'

Version-Release number of selected component (if applicable):

vdsm-4.40.22-1.el8ev.x86_64
rhv-release-4.4.1-10-001.noarch


How reproducible:
from the engine run the > ovirt-log-collector

Steps to Reproduce:
1. from the engine run the > ovirt-log-collector

Actual results:
INFO: Gathering PostgreSQL the oVirt Engine database and log files from localhost...
ERROR: Could not collect PostgreSQL information: [Errno 2] No such file or directory: '/var/tmp/logcollector-_hrqeh5j/working/log-collector-data/sosreport-rhev-red-01-2020-07-06-nhaduce.tar.xz.sha256' -> '/var/tmp/logcollector-_hrqeh5j/working/log-collector-data/postgresql-sosreport-rhev-red-01-2020-07-06-nhaduce.tar.xz.sha256'


Expected results:
without any errors such as above 

Additional info:
1. tested on rhev 4.3 which working without any errors , seems like its related to the new DB 
2. while running the ovirt-log-collector with the --local-tmp flag in order to redirect the results to another folder other then /tmp  
its still write the results  to /tmp 

example : 
 ovirt-log-collector  --no-hypervisors  --local-tmp=/tzahi_mount_test/log_collector_bug/LOGCOLLECT1/ --log-file=/tzahi_mount_test/log_collector_bug/LOGCOLLECT2/collect.log

INFO: Skipping hypervisor collection...
INFO: Creating compressed archive...
ERROR: tar: /tmp/sosreport-LogCollector-20200706041628.tar: Cannot write: No space left on device
ERROR: tar: Error is not recoverable: exiting now
 2.0G  2.0G   24K 100% /tmp

Comment 1 Douglas Schilling Landgraf 2020-07-07 11:14:52 UTC
Start investigating.

Comment 3 Sandro Bonazzola 2020-07-13 09:46:21 UTC
Moving back to modified since ovirt-log-collector-4.4.2-2 was not included in 4.4.1 compose

Comment 4 Michal Skrivanek 2020-07-23 12:45:59 UTC
doesn't matter if it's in a compose or not if FixedInVersion clearly specifies the package. Fix is available there and QE can either verify with that or wait until a compose exists

Comment 5 Douglas Schilling Landgraf 2020-07-30 23:45:40 UTC
*** Bug 1862169 has been marked as a duplicate of this bug. ***

Comment 6 Sandro Bonazzola 2020-08-04 13:41:15 UTC
As a workaround, you can still collect data from the engine by running sos-report.

Comment 7 Guilherme Santos 2020-08-27 08:52:48 UTC
Verified on:
ovirt-engine-4.4.2.3-0.6.el8ev.noarch
ovirt-log-collector-4.4.3-1.el8ev.noarch

Steps:
1. # fallocate -l $((`df | grep /tmp | awk '{print $4}'` - 100))K /tmp/fake.file
2. # ovirt-log-collector --local-tmp=/root/local_tmp

Results:
No PostgreSQL and tmp files created on dir specified on --local-tmp (no issue with lack on space on /tmp)

Comment 8 Sandro Bonazzola 2020-09-18 07:13:28 UTC
This bugzilla is included in oVirt 4.4.2 release, published on September 17th 2020.

Since the problem described in this bug report should be resolved in oVirt 4.4.2 release, it has been closed with a resolution of CURRENT RELEASE.

If the solution does not work for you, please open a new bug report.


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