Note: This bug is displayed in read-only format because the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.

Bug 1870332

Summary: Satellite 6.6.3 cloud inventory upload shows no results on cloud.redhat.com
Product: Red Hat Satellite Reporter: Amar Ganbat <aganbat>
Component: RH Cloud - InventoryAssignee: Shimon Shtein <sshtein>
Status: CLOSED CURRENTRELEASE QA Contact: Jameer Pathan <jpathan>
Severity: medium Docs Contact:
Priority: unspecified    
Version: 6.6.0CC: ahumbe, aruzicka, bbuckingham, dhorton, mmccune, nkathole, sghai, sjagtap, sshtein
Target Milestone: UnspecifiedKeywords: SubscriptionWatch
Target Release: Unused   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: foreman_rh_cloud 0.9.5 Doc Type: If docs needed, set a value
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2021-05-24 14:23:59 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
tfm-rubygem-foreman_rh_cloud-0.9.4.1-3.HOTFIXRHBZ1870332.el7sat.noarch.rpm none

Description Amar Ganbat 2020-08-19 18:59:47 UTC
Description of problem:

Satellite 6.6.3 is successfully generating and uploading inventory details to cloud.redhat.com.
The report has details of thousands of hosts, and all JSON inside looks valid. Generation and upload task completed successfully.  But cloud.redhat.com subscription watch shows no result. 

Need to check what is going on cloud.redhat.com side.

~~~
- *.json JSON is valid
- *.json JSON is valid
  *.json JSON is valid
- metadata.json JSON is valid

ForemanInventoryUpload::Async::QueueForUploadJob 2020-08-18 15:49:04 UTC stopped success
ForemanInventoryUpload::Async::UploadReportJob 2020-08-18 15:49:04 UTC stopped success
Actions::Katello::Host::UploadProfiles 2020-08-18 15:44:53 UTC stopped success
ForemanInventoryUpload::Async::GenerateReportJob 2020-08-18 15:40:17 UTC stopped success
~~~

Version-Release number of selected component (if applicable):

Satellite 6.6.3 

How reproducible:
Case details would be enclosed.

Steps to Reproduce:
1. generate a report 
2. upload report 
3. check on the portal. 

Actual results:

subscriptions watch shows only threshold limit + 5 hosts. 
No details about the rest of the content hosts. 

Expected results:
All details of the full host list included in the JSON files.

Additional info:

Comment 17 Mike McCune 2020-09-16 16:14:46 UTC
*** Satellite 6.6.3 Hotfix Available ***

1) Download tfm-rubygem-foreman_rh_cloud-0.9.4.1-3.HOTFIXRHBZ1870332.el7sat.noarch.rpm from this bugzilla to your Satellite

2) stop services:

satellite-maintain service stop

3) Install:

rpm -Uvh tfm-rubygem-foreman_rh_cloud-0.9.4.1-3.HOTFIXRHBZ1870332.el7sat.noarch.rpm

4) restart:

satellite-maintain service start

5) resume operations

Comment 18 Mike McCune 2020-09-16 16:15:10 UTC
Created attachment 1715106 [details]
tfm-rubygem-foreman_rh_cloud-0.9.4.1-3.HOTFIXRHBZ1870332.el7sat.noarch.rpm

Comment 20 Shimon Shtein 2020-10-01 13:02:47 UTC
*** Bug 1846522 has been marked as a duplicate of this bug. ***