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Bug 1888327

Summary: Request to add SER0620 and SER0602 openshift SKUs to whitelist
Product: Red Hat Hybrid Cloud Console (console.redhat.com) Reporter: Poorani Sivakumar <psivakum>
Component: Subscription WatchAssignee: Kevin Howell <khowell>
Status: CLOSED NOTABUG QA Contact: Jon Allen <jallen>
Severity: high Docs Contact:
Priority: unspecified    
Version: unspecifiedCC: nkathole, rbernlei, sghai
Target Milestone: ---Keywords: Triaged
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Last Closed: 2020-11-09 21:26:57 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
Threshold is 0 with Daily basis
none
Threshold is 0 with Daily basis
none
Threshold is 0 with Monthly basis none

Description Poorani Sivakumar 2020-10-14 15:03:39 UTC
Customer using OCP 4.5 cluster. The subscription threshold value is showing 0 for all types of SLA filters including No SLA. 

Customer account has below subscriptions which provides Red Hat Openshift.

 SER0620	- Red Hat OpenShift Container Platform, Standard Support (2 Cores or 4 vCPUs, NFR, Partner Only)
 SER0602	- Red Hat Advanced Cluster Management for Kubernetes and OpenShift Container Platform, Standard (2 Cores or 4vCPUs, 
                  NFR, Partner Only)
 MCT2741	- Red Hat OpenShift Broker/Master Infrastructure (2 Cores)

Among them MCT2741 is already whitelisted as mentioned in below URL, but still it is not calculated for threshold.

https://gitlab.sat.engineering.redhat.com/candlepin-internal/rhsm-conduit-deploy/blob/master/roles/subscriptions/templates/product-whitelist.txt.j2

The SKU's SER0620 and SER0602 need to be whitelisted.

Comment 3 Poorani Sivakumar 2020-10-22 15:35:46 UTC
Created attachment 1723557 [details]
Threshold is 0 with Daily basis

The SKU MCT2741 was active on the account during screenshot.

Comment 4 Poorani Sivakumar 2020-10-22 15:37:37 UTC
Created attachment 1723559 [details]
Threshold is 0 with Daily basis

The SKU MCT2741 was active on the account during screenshot.

Comment 5 Poorani Sivakumar 2020-10-22 15:41:12 UTC
Created attachment 1723573 [details]
Threshold is 0 with Monthly basis

The SKU MCT2741 was active on the account during screenshot.