Bug 1915060 - DBusException caught while running subscription_manager while registering the system to satellite 6 [NEEDINFO]
Summary: DBusException caught while running subscription_manager while registering the...
Keywords:
Status: CLOSED INSUFFICIENT_DATA
Alias: None
Product: Red Hat Enterprise Linux 8
Classification: Red Hat
Component: subscription-manager
Version: 8.2
Hardware: x86_64
OS: Linux
high
medium
Target Milestone: rc
: 8.0
Assignee: candlepin-bugs
QA Contact: Red Hat subscription-manager QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-01-11 20:32 UTC by Ganesh Payelkar
Modified: 2023-08-08 10:26 UTC (History)
6 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed: 2023-08-08 10:26:23 UTC
Type: Bug
Target Upstream Version:
Embargoed:
redakkan: needinfo? (cchouhan)

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Red Hat Knowledge Base (Solution) 6336061 0 None None None 2021-09-16 14:49:00 UTC

Description Ganesh Payelkar 2021-01-11 20:32:34 UTC 
Description of problem:

DBusException caught while running subscription_manager while registering the system to satellite 6

Version-Release number of selected component (if applicable):
satellite-6.7.5

How reproducible:
New registration through Bootstrap 

Steps to Reproduce:
1. Download the bootstrap and register your rhel 8.2 
2.
3.

Actual results:
dbus.exceptions.DBusException: org.freedesktop.DBus.Error.AccessDenied: Rejected send message, 1 matched rules; type="method_call", sender=":1.123" (uid=0 pid=24467 comm="/usr/libexec/platform-python /usr/sbin/subscriptio" label="unconfined_u:unconfined_r:unconfined_t:s0-s0:c0.c1023") interface="com.redhat.SubscriptionManager.EntitlementStatus" member="update_status" error name="(unset)" requested_reply="0" destination=":1.91" (uid=0 pid=23492 comm="/usr/libexec/platform-python /usr/libexec/rhsmd " label="system_u:system_r:rhsmcertd_t:s0-s0:c0.c1023")
The system has been registered with ID: cb91a1c3-ec2a-4ad3-9738-bd7ae7f8b40d



Expected results:

Registration should be done without error 

Additional info:
Comment 3 Rehana 2021-01-15 14:26:27 UTC 
Hi, 

Thank you for opening the bug. Can you please update subscription-manager to the latest version and retry the steps ?  because we have retired the rhsmd process in RHEL 8.3 Release ( bug 1780028 ) .

thanks,
Rehana
Comment 4 Ganesh Payelkar 2021-01-20 09:59:19 UTC 
Rehana,

After updating to rhel 8.3, I didn't observe the issue.
Comment 5 jcastran 2021-09-16 14:42:17 UTC 
We are seeing this behavior with 8.4 subscription-manager-1.28.13-2.el8.x86_64 

 case 03034683
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