Bug 2004823 - HP Probook G7 - black screen on laptop display with kernel version bigger than 5.11
Summary: HP Probook G7 - black screen on laptop display with kernel version bigger tha...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: kernel
Version: 34
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Kernel Maintainer List
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-09-16 06:39 UTC by d.i.catalin
Modified: 2022-06-07 22:46 UTC (History)
20 users (show)

Fixed In Version:
Doc Type: ---
Doc Text:
Clone Of:
Environment:
Last Closed: 2022-06-07 22:46:17 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)
boot logs (90.34 KB, text/plain)
2021-09-16 06:39 UTC, d.i.catalin
no flags Details

Description d.i.catalin 2021-09-16 06:39:30 UTC
Created attachment 1823528 [details]
boot logs

1. Please describe the problem:

HP Probook G7 
When booting in kernel version 5.12 or bigger laptop display goes black but an external monitor connected over hdmi port works. I disabled the Nvidia video card from bios but the problem persist.

2. What is the Version-Release number of the kernel:

5.13.13-200.fc34

3. Did it work previously in Fedora? If so, what kernel version did the issue
   *first* appear?  Old kernels are available for download at
   https://koji.fedoraproject.org/koji/packageinfo?packageID=8 :

works with 5.11.12-300.fc34.x86_64
not working with kernel version 5.12 or bigger

4. Can you reproduce this issue? If so, please provide the steps to reproduce
   the issue below:

boot with kernel 5.12 or > 5.12 on HP Probook G7


5. Does this problem occur with the latest Rawhide kernel? To install the
   Rawhide kernel, run ``sudo dnf install fedora-repos-rawhide`` followed by
   ``sudo dnf update --enablerepo=rawhide kernel``:

yes


6. Are you running any modules that not shipped with directly Fedora's kernel?:

no

7. Please attach the kernel logs. You can get the complete kernel log
   for a boot with ``journalctl --no-hostname -k > dmesg.txt``. If the
   issue occurred on a previous boot, use the journalctl ``-b`` flag.

Comment 1 d.i.catalin 2021-10-03 16:13:06 UTC
The kernel 5.14.9-200.fc34.x86_64 solved the problem with Intel video card. Both monitors (internal and external) works. For the moment i don't have time to test Nvidia card (work laptop), but when i do, i will post feedback.

Comment 2 Ben Cotton 2022-05-12 15:53:09 UTC
This message is a reminder that Fedora Linux 34 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 34 on 2022-06-07.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
'version' of '34'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, change the 'version' 
to a later Fedora Linux version.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora Linux 34 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora Linux, you are encouraged to change the 'version' to a later version
prior to this bug being closed.

Comment 3 Ben Cotton 2022-06-07 22:46:17 UTC
Fedora Linux 34 entered end-of-life (EOL) status on 2022-06-07.

Fedora Linux 34 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of
Fedora please feel free to reopen this bug against that version. If you
are unable to reopen this bug, please file a new report against the
current release.

Thank you for reporting this bug and we are sorry it could not be fixed.


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