Bug 200524 - Cannot connect to RHN for security updates
Summary: Cannot connect to RHN for security updates
Alias: None
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: up2date (Show other bugs)
(Show other bugs)
Version: 4.0
Hardware: i686 Linux
Target Milestone: ---
: ---
Assignee: Bret McMillan
QA Contact: Beth Nackashi
Depends On:
TreeView+ depends on / blocked
Reported: 2006-07-28 14:09 UTC by Suresh Karanam
Modified: 2007-11-30 22:07 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of:
Last Closed: 2006-07-31 13:53:01 UTC
Type: ---
Regression: ---
Mount Type: ---
Documentation: ---
Verified Versions:
Category: ---
oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Suresh Karanam 2006-07-28 14:09:09 UTC
Description of problem:
Cannot connect to RHN
Message here:
Version-Release number of selected component (if applicable):

How reproducible:
Everytime I tried this morning.

Steps to Reproduce:
1.click on the RHN alert icon.
2.click on 'Launch up2date'.
3.Error message appears.
Actual results:

Error Message:
    Please run rhn_register (or up2date --register on Red Hat Enterprise Linux 3
or later)
as root on this client
Error Class Code: 9
Error Class Info: Invalid System Credentials.
     An error has occurred while processing your request. If this problem
     persists please enter a bug report at bugzilla.redhat.com.
     If you choose to submit the bug report, please be sure to include
     details of what you were trying to do when this error occurred and
     details on how to reproduce this problem.

Expected results:
RHN Up2date window should open.

Additional info:

Comment 1 Bret McMillan 2006-07-31 13:53:01 UTC
Please ensure that the RHN credentials file, /etc/sysconfig/rhn/systemid,
exists.  Either you have not registered (and that file doesn't exist), or we
cannot find a valid profile on rhn.redhat.com to match that file.  In either
case, you'll need to run up2date --register.

Please re-open if that fails.

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