Red Hat Bugzilla – Bug 202428
Wrong Channel Entitlements on Account#808278
Last modified: 2016-05-22 19:26:20 EDT
Description of problem:
The Customer with Account#808278 has got 3 Academic Subscriptions as we
can see in Supportable X.
But in his Red Hat Network he got 3 AS, 3 ES and 3 WS Base Channels. He
should only be able to use 3 Channels - either AS or ES or WS.
Could you please advise as soon as possible why this customer got 9 Base
Channels instead of 3?
Thank you for your prompt answer.
Red Hat Limited
EMEA - Customer Service Representative
Direct Dial +353 21 2303 417
Fax +353 21 2303 450
Version-Release number of selected component (if applicable):
Steps to Reproduce:
Please change the requestor for this ticket to firstname.lastname@example.org and add
email@example.com as the cc.
If that is not possible at least make firstname.lastname@example.org as a cc.
can I please get an update on this.
It is quite urgent as the customer keeps asking.
Thank you and kind regards,
*** This bug has been marked as a duplicate of 143211 ***