Red Hat Bugzilla – Bug 202586
xmlrpclib.Fault error after up2date registration
Last modified: 2007-11-30 17:07:27 EST
Description of problem:
When trying to run an initial up2date I am given this error
[root@cupid db]# up2date
An error has occurred:
See /var/log/up2date for more information
Version-Release number of selected component (if applicable):
Red Hat Update Agent v4.4.67-4
Linux version 2.6.9-34.ELsmp (email@example.com) (gcc
version 3.4.5 20051201 (Red Hat 3.4.5-2)) #1 SMP Fri Feb 24 16:56:28 EST 2006
After retrying I get this:
Service not enabled for system profile: "dev"
Error Class Code: 31
Error Class Info:
This system does not have a valid entitlement for Red Hat Network.
Please visit https://rhn.redhat.com/network/systems/entitlements.pxt
or login at https://rhn.redhat.com, and from the "Systems" tab,
select "System Entitlements" to enable RHN service for this system.
An error has occurred while processing your request. If this problem
persists please enter a bug report at bugzilla.redhat.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.
# cat /var/log/up2date
[Tue Aug 15 18:30:24 2006] up2date logging into up2date server
[Tue Aug 15 18:30:25 2006] up2date File "/usr/sbin/up2date", line 1265, in ?
sys.exit(main() or 0)
File "/usr/sbin/up2date", line 749, in main
if cfg['useRhn'] and not up2dateAuth.getLoginInfo():
File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 161, in
File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 114, in login
User firstname.lastname@example.org's account has been closed
Please contact your local support respresentative. It appears your system does
not have the appropriate entitlements.