Bug 2029390 - [RFE] Inform user that cluster is unhealthy when uninstallation is started [NEEDINFO]
Summary: [RFE] Inform user that cluster is unhealthy when uninstallation is started
Keywords:
Status: NEW
Alias: None
Product: Red Hat OpenShift Container Storage
Classification: Red Hat Storage
Component: odf-managed-service
Version: 4.8
Hardware: Unspecified
OS: Unspecified
unspecified
medium
Target Milestone: ---
: ---
Assignee: Nobody
QA Contact: Neha Berry
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2021-12-06 11:44 UTC by Filip Balák
Modified: 2023-08-03 08:30 UTC (History)
5 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
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Clone Of:
Environment:
Last Closed:
Embargoed:
cblum: needinfo? (ykukreja)

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System ID Private Priority Status Summary Last Updated
Red Hat Bugzilla 2008966 1 unspecified CLOSED Cluster uninstall gets stuck when initiated during upscale scenario with insufficient resources 2022-02-28 13:44:19 UTC

Description Filip Balák 2021-12-06 11:44:09 UTC 
Description of problem:
Users don't have access to all metrics and status information so if cluster uninstall is initiated when cluster is in unhealthy state then the uninstall process gets stuck and user doesn't know what is happening.

User should get email/alert that uninstall is stuck and support needs to be contacted by user if the problem persists.
Comment 9 Chris Blum 2023-02-09 15:53:13 UTC 
IMO SRE should detect stuck uninstalls and try to make it unstuck - at best without customer interaction or triggering SRE.
@Yash - WDYT?
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