Red Hat Bugzilla – Bug 205880
Make default homepage clarify more info
Last modified: 2013-03-13 01:42:41 EDT
Description of problem:
We are getting mails constantly on info AT fedoraproject.org about
administrators or users with misconceptions about system being handled by Fedora
We have a wiki page at http://fedoraproject.org/wiki/ServerTestPage to clarify
and redirect questions. It would be better to make the default home page hold
this information as a linked FAQ too.
Do we have an archive of these emails, other than the Tuttle moron (who was also
given fairly crappy responses from the offset)? What is the most common
misunderstanding? What is the explanation that's most useful when given in reply?
Are we able to just quote the web page back at them, but making it look as if
we've typed it ourselves, and then they actually bother to read and understand it?
Or do we end up paraphrasing the web page or saying something entirely different
in our reply? If the latter, then we should fix the web page.
For a start, should we change "the Apache HTTP server" to a phrase which normal
people will actually comprehend to mean "web server software"?
I do have them in the Fedora Ambassadors steering committee list where mails
from info AT fedoraproject.org is currently being send to. We plan to redirect
them to fedora-marketing list. I can send you a few of the usual mails we get
Generally the misunderstanding is that believe that Fedora somehow hijacked
their system or we are "hackers" or some such things. We tell them we are not
responsible for their web servers. It just a default page and they should
contact their administrator or look at apache docs for help and refer them to
the above page too.
Web server software is indeed much better than "http server".
I really need some specific changes to be suggested here.
In the -5 package I've changed the first paragraph to:
This page is used to test the proper operation of the Apache HTTP server after
it has been installed. If you can read this page, it means that the web server
installed at this site is working properly, but has not yet been configured.
which is maybe a bit better. But ultimately if we mention the word "Fedora" on
this page we will get spam. It's the price you pay (and IMO an acceptable one,
though I'm not the one getting the spam).
Lacking any specific feedback, presuming the above change was acceptable.