Bug 2059568 - thunderbolt usb hub not connecting
Summary: thunderbolt usb hub not connecting
Keywords:
Status: CLOSED NEXTRELEASE
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: bolt
Version: 9.0
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: Kate Hsuan
QA Contact: Fendy Tjahjadi
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-03-01 10:57 UTC by Peter Kopec
Modified: 2023-07-18 08:58 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-07-18 08:58:32 UTC
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
dmesg (107.20 KB, text/plain)
2022-03-01 10:57 UTC, Peter Kopec
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-114113 0 None None None 2022-03-01 11:10:44 UTC
Red Hat Issue Tracker RHELPLAN-114114 0 None None None 2022-03-01 11:10:46 UTC

Description Peter Kopec 2022-03-01 10:57:55 UTC
Created attachment 1863687 [details]
dmesg

Description of problem:
I am using Monitor with build in USB hub and KVM switch and is connected to laptop via thunderbolt 3 cable. 
After 2 or 3 kvm switches usb devices connected via monitor stop working but image output is still working. 

After disconnecting cable from laptop  "boltclt list" will show monitor still as connected, after connecting  it will show as disconnected and after another disconnect and connect everything works till next KVM switches.


Version-Release number of selected component (if applicable): bolt-0.9.1-4.el9.x86_64


How reproducible: 100%


Additional info:
Laptop: Lenovo T14s gen 1 
Monitor: Benq PD2720U

Comment 1 Peter Kopec 2022-03-01 11:00:44 UTC
Created attachment 1863688 [details]
bolt journal

Comment 4 Kate Hsuan 2023-07-07 09:32:04 UTC
Hi,

Thank you for reporting it.

Could you please try to update the firmware of the monitor and laptop, boltd, and RHEL kernel to see if the issue still appears?

Thank you

Comment 5 Peter Kopec 2023-07-17 14:33:01 UTC
Hi, 
currently this problem is not happening anymore for me.
I dont know at which point it started working but only think i have done since then is OS update.

Comment 6 Kate Hsuan 2023-07-18 07:19:22 UTC
Hi,

Great to hear that. The usci issues of kernel, such as NULL pointer, race condition, and canceling a queued command were got fixed. I believe the issues you reported were fixed through those patches.
Now, the system works properly and this bug could be closed. Would you mind me closing the issue or do you want to close it yourself?

Thank you

Comment 7 Peter Kopec 2023-07-18 08:58:32 UTC
Closing this issue as it is not happening anymore and most likely was fixed in previous updates, see comments above.


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