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the product is no longer active in Red Hat Bugzilla.
Red Hat Satellite engineering is moving the tracking of its product development work on Satellite to Red Hat Jira (issues.redhat.com). If you're a Red Hat customer, please continue to file support cases via the Red Hat customer portal. If you're not, please head to the "Satellite project" in Red Hat Jira and file new tickets here. Individual Bugzilla bugs will be migrated starting at the end of May. If you cannot log in to RH Jira, please consult article #7032570. That failing, please send an e-mail to the RH Jira admins at rh-issues@redhat.com to troubleshoot your issue as a user management inquiry. The email creates a ServiceNow ticket with Red Hat. Individual Bugzilla bugs that are migrated will be moved to status "CLOSED", resolution "MIGRATED", and set with "MigratedToJIRA" in "Keywords". The link to the successor Jira issue will be found under "Links", have a little "two-footprint" icon next to it, and direct you to the "Satellite project" in Red Hat Jira (issue links are of type "https://issues.redhat.com/browse/SAT-XXXX", where "X" is a digit). This same link will be available in a blue banner at the top of the page informing you that that bug has been migrated.
We believe this is a result of the satellite server containing virt-who mappings for RHV servers. The customer's account no longer has VDC subscriptions. So we would expect subscription watch to count each RHV host and RHV guest as a separate subscription, and for there to be no nested servers in the server list in subscription watch.
We have tried deleting the inventory from console.redhat.com - however when satellite reports again, we still see the nested entries.
Satellite only has one entry for each RHV host - and there does not appear to be anyway of removing the virt-who mappings from the satelite inventory.
The customer has stopped all virt-who services on the RHV hosts.
Some useful data that would be helpful in troubleshooting:
• does the customer have the rh_cloud plugin enabled? (It is enabled by default on new installations of Satellite >= 6.9)
• can we get the output of the rh_cloud plugin available (either attached to this BZ or provided via a support case). That'll help identify if the 'data being sent is incorrect' or if 'the data is being interpreted incorrectly'.