Bug 2073083 - Unable to report bugs from CentOS Stream 9 installer: fatal: RPC failed at server. Either the product 'CentOS Stream' does not exist or you don't have access to it.
Summary: Unable to report bugs from CentOS Stream 9 installer: fatal: RPC failed at s...
Keywords:
Status: NEW
Alias: None
Product: Red Hat Enterprise Linux 9
Classification: Red Hat
Component: libreport
Version: CentOS Stream
Hardware: Unspecified
OS: Unspecified
unspecified
unspecified
Target Milestone: rc
: ---
Assignee: abrt
QA Contact: RHEL CS Apps Subsystem QE
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-04-07 15:32 UTC by Jan Stodola
Modified: 2022-04-07 15:45 UTC (History)
3 users (show)

Fixed In Version:
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Clone Of:
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Last Closed:
Type: Bug
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)
/etc/os-release from the installation environment (391 bytes, text/plain)
2022-04-07 15:33 UTC, Jan Stodola
no flags Details


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker RHELPLAN-118278 0 None None None 2022-04-07 15:45:06 UTC

Description Jan Stodola 2022-04-07 15:32:16 UTC
Description of problem:
It is not possible to report bugs from CentOS Stream 9 installer, the report process fails with the following error:

--- Running report_Bugzilla ---
Logging into Bugzilla at https://bugzilla.redhat.com
Checking for duplicates
Creating a new bug
fatal: RPC failed at server.  Either the product 'CentOS Stream' does not exist or you don't have access to it.
('report_Bugzilla' exited with 1)


Version-Release number of selected component (if applicable):
CentOS-Stream-9 from 2022-03-28
anaconda-34.25.1.1-1.el9
libreport-2.15.2-6.el9

How reproducible:
Always

Steps to Reproduce:
1. start graphical installation
2. switch to tty2, use the latest command in the shell history (kill -USR1 `cat /var/run/anaconda.pid`)
3. switch back to anaconda (tty6)
4. report bug to bugzilla using the dialog window

Actual results:
fatal: RPC failed at server.  Either the product 'CentOS Stream' does not exist or you don't have access to it.

Expected results:
Successful bug report created in bugzilla.

Comment 1 Jan Stodola 2022-04-07 15:33:44 UTC
Created attachment 1871355 [details]
/etc/os-release from the installation environment


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