Created attachment 1872705 [details] overwrite description changes Description of problem: sometimes the component name is wrong or just left empty. Then you spend some time writing a meaningful description, press the submit button, only to find out the component must be added. When you add the component, a warning message appears that the desription will be cleared. In my case i did not get it form that message what is the description that will be cleared but anyway, why is the description cleared just by adding the component ? Sounds wrong to me. I know for a fact that after the ticket is created, the component name can still be changed. Version-Release number of selected component (if applicable): How reproducible: Steps to Reproduce: 1. 2. 3. Actual results: Expected results: Additional info:
This happens because each component can have a different template for the bug description. It should only do this if the component switched to uses a different template than the original template completed.
Then maybe the easy thing to do is prevent completing Description before a valid component is selected?
On QA server. - Click 'New' in menu to start bug creation - Pick any product - On bug creation page - description is disabled and has the placeholder text: "Components can have different reporting requirements, therefore you must select a component before entering a description" - Select a component - Bug template for component is loaded - Edit description - Change component - "This will overwrite your changes in the description. Continue?" message is displayed.
*** Bug 2117021 has been marked as a duplicate of this bug. ***
This fix has been deployed to stage Bugzilla for a short public testing phase. https://bugzilla.stage.redhat.com
This change is now live. If there are any issues, do not reopen this bug. Instead, you should create a new bug and reference this bug.