Red Hat Bugzilla – Bug 210421
up2date error31 yet system is registered.
Last modified: 2010-04-23 11:29:02 EDT
Description of problem:
registering new Dell system 8de6-2004-6268-8c5a which is on the Activate your
subscription card that came with the server.
Redhat response was not a valid number.
Then went to web site. deleted server (show to be un-whatever)
now anytime you click on up2date, you get an error31.
Yet the web site shows it to be a valid server now for upgrade.
Meanwhile, I can't get my upgrades and I need to get this oracle server running
NOW. I have 3 of these and several more coming. Should have ordered SuSE!
Version-Release number of selected component (if applicable):
click on red !
Steps to Reproduce:
Service not enabled for profile uatas1
communicationn with redhat for upgrades
After I deleted uatas1 system I re-entered it into wrcooper system for
It looks ok there.
odd thing is I got an email from redhat saying the Activation subscirption was
valid... which started all this mess by saying on the server, it was invalid.
I have the same problem with up2date.
I installed RHEL 4 ES on a new HP Proliant ML 110 Server (i386) last June.
It is registered and entitled on the RHN as "hpserver".
It has got System ID 1006694556.
When I run up2date the following error message appear:
"Service not enabled for system profile "hpserver"
Error Class Code: 31
and so on ...
I downloaded and installed the latest version of up2date earlier but the
abovementioned error persists.
And with me appears the follow message:
" Error Message:
Service not enabled for system profile: "Rogerio"
Error Class Code: 31
Error Class Info:
This system does not have a valid entitlement for Red Hat Network.
Please visit https://rhn.redhat.com/network/systems/entitlements.pxt
or login at https://rhn.redhat.com, and from the "Systems" tab,
select "System Entitlements" to enable RHN service for this system.
An error has occurred while processing your request. If this problem
persists please enter a bug report at bugzilla.redhat.com.
If you choose to submit the bug report, please be sure to include
details of what you were trying to do when this error occurred and
details on how to reproduce this problem.
I don know what to do...
User email@example.com's account has been closed
Is this still a problem for you?
It sounds like while the systems are registered, they are not set up with update
or management entitlements. Do the instructions in the 'Error Class Info' from
comment #3 help?
Development Management has reviewed and declined this request. You may appeal
this decision by reopening this request.