Bug 2117779 - Unable to disable the automatic Red Hat Insights synchronization setting.
Summary: Unable to disable the automatic Red Hat Insights synchronization setting.
Keywords:
Status: CLOSED WORKSFORME
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Insights
Version: 6.11.1
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: Unspecified
Assignee: Shimon Shtein
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-08-11 21:04 UTC by arivera
Modified: 2023-07-09 14:09 UTC (History)
2 users (show)

Fixed In Version:
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Clone Of:
Environment:
Last Closed: 2023-07-09 14:09:15 UTC
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Description arivera 2022-08-11 21:04:24 UTC 
Description of problem:
Unable to disable the automatic Red Hat Insights synchronization setting.

Version-Release number of selected component (if applicable):
Satellite 6.11.1.1 on RHEL 7

How reproducible:
Every time

Steps to Reproduce:
1.Go to menu Configure>RH Cloud>Insights
2.Disable the blue sync automatically button
3.

Actual results:
When you return to the Insights page, the button is enabled again.

Expected results:
The Insights sync stays disabled, without respawning duplicate tasks.

Additional info:
Comment 1 Shimon Shtein 2022-08-22 12:08:27 UTC 
Can you try and switch it from the Administer -> Settings. Select "RHCloud" tab and there Change the value of "Synchronize recommendations Automatically" to "No"
Comment 2 arivera 2022-08-22 12:26:28 UTC 
Same outcome.
Comment 3 Shimon Shtein 2022-08-22 12:30:38 UTC 
What is the value of the setting on the settings page? Is it reverting? If it is, can you please upload an sos report from the Satellite machine?
Comment 4 Shimon Shtein 2023-07-09 14:09:15 UTC 
Closing the issue, since I wasn't able to reproduce it.
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