Description of problem: USB keyboard and mouse not recognised when booting with SMP kernels. Hardware is a Dell Optiplex 280, with hyperthreading-capable Celeron processor. Version-Release number of selected component (if applicable): kernel-smp-2.6.9-22.EL and kernel-smp-2.6.9-42.0.3.EL How reproducible: This is occurring consistently. Booting with the equivalent UP kernel versions works as expected. Steps to Reproduce: 1. Boot with SMP kernel 2. After GRUB screen, keyboard and mouse are unresponsive. 3. Boot with UP kernel - keyboard and mouse work as expected. Actual results: SMP kernels do not recognise USB HID devices. Expected results: USB HID devices should be recognised and work. Additional info: When booting with UP kernel, the following is logged in /var/log/messages: kernel: input: USB HID v1.10 Keyboard ... kernel: input: USB HID v1.10 Mouse ... When booting with an SMP kernel, these lines are not logged.
*** Bug 214538 has been marked as a duplicate of this bug. ***
I need at least dmesg for both UP and SMP.
Ben, please give me two dmesgs... I need at least something to look at, because I'm baffled without data. Also, since this is the 280, attach the output of dmidecode as well. The 280 is known to have defective firmware which has weirdest problems. I need to get your A-level and pass it over to Dell for checking. And finally, make sure to have an I-T ticket. It's necessary for RHEL bugs.
Thank you for submitting this issue for consideration in Red Hat Enterprise Linux. The release for which you requested us to review is now End of Life. Please See https://access.redhat.com/support/policy/updates/errata/ If you would like Red Hat to re-consider your feature request for an active release, please re-open the request via appropriate support channels and provide additional supporting details about the importance of this issue.