Description of problem: I can add a link to an external system by pasting the URL. For example, I can link https://gitlab.freedesktop.org/NetworkManager/NetworkManager/-/merge_requests/1332 to the "freedesktop.org GitLab" by pasting that URL into the "Add link: URL" field. That works fine. The tracker "Red Hat Knowledge Base (Solution)" does not recognise solutions URLs. It should be possible to past a URL in the format https://access.redhat.com/solutions/2108251 where "2108251" is the link number to create. I imagine the "Red Hat Knowledge Base (Article)" link is broken in a similar way, it should be possible to link with a URL like https://access.redhat.com/articles/1391433 where "1391433" is the link number to create. Version-Release number of selected component (if applicable): 5.0.4.rh81 How reproducible: Always Steps to Reproduce: 1. Try to link https://access.redhat.com/solutions/2108251 to a bug by pasting the URL Actual results: Link not recognised Expected results: "Red Hat Knowledge Base (Solution)" number 2108251 link is created. Workaround: Select "Red Hat Knowledge Base (Solution)" and paste number 2108251 Additional info: Check if "Red Hat Knowledge Base (Article)" is broken in a similar way for "articles" URLs
This works for me for both types.
I promise I just tried it on another bug and got an error message. However, it works now on this bug. Closing. Thanks for the quick response!