Bug 2152018 - [RFE] Add recommendation's detailed information to Recommendations page in Satellite
Summary: [RFE] Add recommendation's detailed information to Recommendations page in Sa...
Keywords:
Status: NEW
Alias: None
Product: Red Hat Satellite
Classification: Red Hat
Component: RH Cloud - Insights
Version: 6.12.0
Hardware: x86_64
OS: Unspecified
medium
high with 3 votes
Target Milestone: Unspecified
Assignee: Shimon Shtein
QA Contact: Satellite QE Team
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2022-12-08 21:54 UTC by Daniel Leroux
Modified: 2023-07-20 01:49 UTC (History)
10 users (show)

Fixed In Version:
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System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker SAT-16971 0 None None None 2023-04-05 12:53:54 UTC

Description Daniel Leroux 2022-12-08 21:54:12 UTC
Description of problem:

Loss of Insight functionality since upgrading Satellite from 6.9 up to 6.12.

In Sat 6.9 and earlier in the Insights view, knowing it was only Advisor, the customer saw a ton of value. Within Satellite they were able to see risks, identify what the fixes are, and deploy the fixes. 

Today in 6.11/6.12 the customer see the (sometimes generic) names of issues. To see any information they click a link that takes them to console.redhat.com.
In that view they can see all the systems - a lot of information they are not supposed to be able to see. Sometimes they can't even see the systems or the article, and they just get a 404 error.

The view is also less useful within Console.  It requires a bunch of clicks to get to what used to be in product for them.


Version-Release number of selected component (if applicable):
Satellite 6.12


How reproducible:

100% of the time

Steps to Reproduce:
See the snapshot in the attachment showing at the top the insights view from Satellite 6.9 and at the bottom: insights view in Satellite 6.12.

This only lets the customer see the issue in Insights or send them to a KB - both of which are frequently broken. 

Additional info:


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