Description of problem: The "priority" field of a bug can be set to "urgent", but the online click-through docs at https://bugzilla.redhat.com/bugzilla/page.cgi?id=fields.html#priority do not document that state. Everybody thinks that _their_ bug is urgent, so having the policy for urgent clearly set out would be very helpful when we are resetting bugs back from urgent to a more moderate priority.
Will work on getting the docs updated.