This happens to any sos-4.* version I tried:

# sos report -o qpid --upload --case-id 02732787
..
..
Your sosreport has been generated and saved in:
	/var/tmp/sosreport-pmoravec-rhel8-02732787-2023-01-18-wwyaytq.tar.xz

 Size	4.10KiB
 Owner	root
 sha256	7176170d965de5c3192b3f13ba55c1bfb4da215d4cebed9a8281c956e07bb108

Please send this file to your support representative.

Attempting upload to Red Hat Customer Portal
Upload to Red Hat Customer Portal failed. Trying sftp://sftp.access.redhat.com
Attempting upload to Red Hat Secure FTP
User 'OBFUSCATED'used for anonymous upload. Please inform your support engineer so they may retrieve the data.
Uploaded archive successfully
#


Here, sos in interactive mode (no --batch option used) properly attempts to upload the tarball to Red Hat Customer Portal, BUT forgets to ask for credentials. Empty credentials dont work, so it fails over to SFTP - where again no credentials are silently assumed.

So, the fix should be "when not using batch mode, and when credentials are not set, query for them before any upload".


I am going to check the code for this.

I think this should be a fix:

--- a/sos/policies/distros/__init__.py
+++ b/sos/policies/distros/__init__.py
@@ -296,6 +296,15 @@ class LinuxPolicy(Policy):
                         _("Optionally, please enter the case id that you are "
                           "generating this report for [%s]: ") % caseid
                     )
+            except KeyboardInterrupt:
+                self._print()
+                raise
+        if cmdline_opts.case_id:
+            self.case_id = cmdline_opts.case_id
+
+        if not cmdline_opts.batch and not \
+                cmdline_opts.quiet:
+            try:
                 # Policies will need to handle the prompts for user information
                 if cmdline_opts.upload and self.get_upload_url():
                     self.prompt_for_upload_user()
@@ -305,9 +314,6 @@ class LinuxPolicy(Policy):
                 self._print()
                 raise
 
-        if cmdline_opts.case_id:
-            self.case_id = cmdline_opts.case_id
-
         return
 
     def prompt_for_upload_user(self):


As this causes https://github.com/sosreport/sos/blob/main/sos/policies/distros/redhat.py#L269 will be properly evaluated with self.case_id filled.

I will review it tomorrow..

Completely fixed in current sos-4.5.0 upstream release.

Closing the bugzilla as the fix has been delivered in sos-4.5.0-1.el9 released via https://access.redhat.com/errata/RHBA-2023:1301 errata.