Bug 2185059 - [abrt] gnome-shell: on_swap_buffer_update_result(): gnome-shell killed by SIGSEGV
Summary: [abrt] gnome-shell: on_swap_buffer_update_result(): gnome-shell killed by SIG...
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: gnome-shell
Version: 38
Hardware: x86_64
OS: Unspecified
unspecified
unspecified
Target Milestone: ---
Assignee: GNOME SIG Unassigned
QA Contact: Fedora Extras Quality Assurance
URL: https://retrace.fedoraproject.org/faf...
Whiteboard: abrt_hash:f47359e1e48ccecf5baab711e04...
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-04-06 17:18 UTC by Oleh Horbachov
Modified: 2024-05-21 14:41 UTC (History)
7 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2024-05-21 14:36:26 UTC
Type: ---
Embargoed:


Attachments (Terms of Use)
File: proc_pid_status (1.39 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: maps (3.95 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: limits (1.29 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: environ (1.28 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: open_fds (18.50 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: mountinfo (3.85 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: os_info (756 bytes, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: cpuinfo (2.98 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: core_backtrace (80.25 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: exploitable (81 bytes, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: var_log_messages (1.46 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details
File: backtrace (232.97 KB, text/plain)
2023-04-06 17:18 UTC, Oleh Horbachov
no flags Details

Description Oleh Horbachov 2023-04-06 17:18:39 UTC
Version-Release number of selected component:
gnome-shell-44.0-4.fc38

Additional info:
reporter:       libreport-2.17.9
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=a8a64cb89572407fab36caaa45c513b0;i=d320;b=1c78fa1ebd46409ca0f0ddf8ec779ef5;m=27bcc0cad;t=5f89677b6bf82;x=fd632030e225c429
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.9-300.fc38.x86_64
package:        gnome-shell-44.0-4.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.0-4.fc38.x86_64 (Fedora Project) 1680620931
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Truncated backtrace:
Thread no. 1 (5 frames)
 #0 on_swap_buffer_update_result at ../src/backends/native/meta-onscreen-native.c:1041
 #2 flush_callbacks.isra.0 at ../src/backends/native/meta-kms.c:261
 #3 callback_idle at ../src/backends/native/meta-kms.c:277
 #7 g_main_context_iterate.isra.0 at ../glib/gmain.c:4276
 #9 meta_context_run_main_loop at ../src/core/meta-context.c:482

Comment 1 Oleh Horbachov 2023-04-06 17:18:43 UTC
Created attachment 1956118 [details]
File: proc_pid_status

Comment 2 Oleh Horbachov 2023-04-06 17:18:44 UTC
Created attachment 1956119 [details]
File: maps

Comment 3 Oleh Horbachov 2023-04-06 17:18:46 UTC
Created attachment 1956120 [details]
File: limits

Comment 4 Oleh Horbachov 2023-04-06 17:18:47 UTC
Created attachment 1956121 [details]
File: environ

Comment 5 Oleh Horbachov 2023-04-06 17:18:49 UTC
Created attachment 1956122 [details]
File: open_fds

Comment 6 Oleh Horbachov 2023-04-06 17:18:50 UTC
Created attachment 1956123 [details]
File: mountinfo

Comment 7 Oleh Horbachov 2023-04-06 17:18:52 UTC
Created attachment 1956124 [details]
File: os_info

Comment 8 Oleh Horbachov 2023-04-06 17:18:53 UTC
Created attachment 1956125 [details]
File: cpuinfo

Comment 9 Oleh Horbachov 2023-04-06 17:18:55 UTC
Created attachment 1956126 [details]
File: core_backtrace

Comment 10 Oleh Horbachov 2023-04-06 17:18:56 UTC
Created attachment 1956127 [details]
File: exploitable

Comment 11 Oleh Horbachov 2023-04-06 17:18:57 UTC
Created attachment 1956128 [details]
File: var_log_messages

Comment 12 Oleh Horbachov 2023-04-06 17:18:59 UTC
Created attachment 1956129 [details]
File: backtrace

Comment 13 Jonas Ådahl 2023-04-06 19:49:59 UTC
Do you know what led up to this crash? Anything like fullscreening a window, suspending/resuming, locking the screen, etc?

Comment 14 Oleh Horbachov 2023-04-07 05:51:43 UTC
Looks the crash happened after suspending/resuming laptop

Comment 15 Jacob Emcken 2023-04-12 06:02:01 UTC
Either my laptop was suspending or waking from suspend (several hours later) when the problem occured.
My laptop was attached to a docking station and the monitors had been turned off right after I suspended the laptop.

Attaching and detaching monitors sometimes trigger weird behavior (both crashes and pictures from one monitor showing up on another monitor)...


reporter:       libreport-2.17.9
rootdir:        /
type:           CCpp
package:        gnome-shell-44.0-4.fc38
reason:         gnome-shell killed by SIGSEGV
runlevel:       N 5
cmdline:        /usr/bin/gnome-shell
uid:            1000
journald_cursor: s=a9b1e29d1d9944bf8323867555d1e7dc;i=e1054;b=d8a97cf82da64b44aeb042702d6d927a;m=2322813b4;t=5f91d02ec224a;x=d3806f7fd27e94e3
crash_function: on_swap_buffer_update_result
kernel:         6.2.10-300.fc38.x86_64
backtrace_rating: 4
executable:     /usr/bin/gnome-shell
dso_list:       /usr/bin/gnome-shell gnome-shell-44.0-4.fc38.x86_64 (Fedora Project) 1680269843

Comment 16 Benny 2023-04-21 18:17:37 UTC
1. login to account
2. plug in an USB-C AltMode external screen
3. External screen shows up
4 start moving the mouse
5. After a few seconds the mousepointer disapear
6. External screen blinks and disapear


reporter:       libreport-2.17.9
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=006ec72a410042cdba863696b11b4b97;i=16f80;b=40ddd0b8fd254fbf82679999fbac6290;m=ce93937c;t=5f9c99a658daf;x=fc650e00edc72a7
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.11-300.fc38.x86_64
package:        gnome-shell-44.0-4.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 17 FedoraHat 2023-05-07 09:05:57 UTC
Suspended laptop and powered back on. GNOME desktop crashed loosing all open apps and unsaved documents.


reporter:       libreport-2.17.9
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=cb72badc0bf84bb19e8082cf67c35e13;i=2be79;b=d4437461eb5846eb92fcc686bac4275a;m=854a0082c;t=5fb169bcf0c04;x=347190bc2ad1763f
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.14-300.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        Suspended laptop and powered back on. GNOME desktop crashed loosing all open apps and unsaved documents.

Comment 18 M. Merklinger 2023-05-09 20:36:51 UTC
The computer was suspended. After coming back from suspend (opening the lid) it didn't show me the lockscreen, but the login manager. If I remember correct there were two Gnome sessions running before the suspend (one locked; account switch).


reporter:       libreport-2.17.9
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=7e20d1102e0a4c84aee515be2aa44067;i=104d37;b=557c69ece4dc40ffb7d6fdea47ee9819;m=62e0caf4c;t=5fb3e38b7c29e;x=91890d7f4e623c62
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.14-300.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        The computer was suspended. After coming back from suspend (opening the lid) it didn't show me the lockscreen, but the login manager. If I remember correct there were two Gnome sessions running before the suspend (one locked; account switch).

Comment 19 Gabriele Turchi 2023-05-13 18:45:06 UTC
Back from suspend.


reporter:       libreport-2.17.9
runlevel:       N 5
uid:            1000
type:           CCpp
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
executable:     /usr/bin/gnome-shell
backtrace_rating: 4
rootdir:        /
crash_function: on_swap_buffer_update_result
reason:         gnome-shell killed by SIGSEGV
package:        gnome-shell-44.1-1.fc38
kernel:         6.2.14-300.fc38.x86_64
journald_cursor: s=c755710659c043c6a7c542910487e2f5;i=194eb4;b=5e3aeef270b14aa9b8cea9ecd2e317c3;m=9e19b9817;t=5fb97543f5766;x=96b59aae49c23a0b
cmdline:        /usr/bin/gnome-shell
comment:        Back from suspend.

Comment 20 John Zamoider 2023-05-19 12:30:05 UTC
This hour was reported 10 hours ago.
I have not touched my computer for over 24 hours.

I did do an update on my steamdeck however, and it did grab data files from Steam on this computer. Might be worth looking into.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=0853fa1423cb461a944f42a959656105;i=42d39;b=fd98e61d14524ec3916b9ccb3038f1b5;m=286ed3d6f2;t=5fc01d5eeb5cf;x=52a22c5212fd6438
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.15-300.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.1-1.fc38.x86_64 (Fedora Project) 1683586319
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 21 Tim Waugh 2023-05-23 22:22:45 UTC
Resumed from suspend


reporter:       libreport-2.17.10
rootdir:        /
kernel:         6.2.15-300.fc38.x86_64
type:           CCpp
cmdline:        /usr/bin/gnome-shell
crash_function: on_swap_buffer_update_result
comment:        Resumed from suspend
backtrace_rating: 4
package:        gnome-shell-44.1-1.fc38
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=d6a1c99bf81a410b85bfca856285f5a4;i=12d707;b=308e8e4f1c2148b8bb8f5af6f16c448f;m=101f4c809e;t=5fc63c9431c6a;x=aa7af730fda54621
runlevel:       N 5
uid:            1000
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
executable:     /usr/bin/gnome-shell

Comment 22 Per Jonsson 2023-05-25 05:51:03 UTC
Have a connected screen to a ThinkPad P1 thru a ThinkPad Hub, closed lid on the laptop and when screen locks session dies.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=e192a4644db14c9e81f75e8b2c452676;i=b9a43;b=321abe1d435445e9a378a8aae54c7f42;m=45078d1f;t=5fc7e186dba0e;x=42c73fdf37dd19a8
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.15-300.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.1-1.fc38.x86_64 (Fedora Project) 1682672743
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        Have a connected screen to a ThinkPad P1 thru a ThinkPad Hub, closed lid on the laptop and when screen locks session dies.

Comment 23 Johannes M. 2023-05-26 11:51:37 UTC
This behaviour occurs if the system was idle for approx. 1.5 hours. Leaving the DisplayPort (1.4) connected 4k Monitor to switch off after a while.

Steps to reproduce:
1 Log in to a gnome shell session
2 Lock the shell and wait for 1.5 hours
3 Waking everything up by pressing CTRL key


reporter:       libreport-2.17.10
executable:     /usr/bin/gnome-shell
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
kernel:         6.2.15-300.fc38.x86_64
dso_list:       /usr/bin/gnome-shell gnome-shell-44.1-1.fc38.x86_64 (Fedora Project) 1684754259
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
crash_function: on_swap_buffer_update_result
rootdir:        /
type:           CCpp
uid:            1000
backtrace_rating: 4
reason:         gnome-shell killed by SIGSEGV
cmdline:        /usr/bin/gnome-shell
journald_cursor: s=ab27c21e60494a979af18d56555f135b;i=1deca;b=7757c80da292455c81e20bcf32c7c3ec;m=3318c24f9;t=5fc96d5a3aa22;x=fdfa2862ec694cd4

Comment 24 Stefano Cirelli 2023-05-29 15:45:38 UTC
I was simply filling a form in Google Maps review, when suddenly all the desktop environment disappered and no activity on the pc, like it was suspended. I then hit the spacebar on the keyboard, and the login screen appeared again.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=daea108aa7b84082bb262294b52bad7a;i=d885;b=918dc01b91c24890a6f07f85d9888372;m=22a240c7;t=5fcd6bf3e51e7;x=72b32d7d24a2255a
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.15-300.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        I was simply filling a form in Google Maps review, when suddenly all the desktop environment disappered and no activity on the pc, like it was suspended. I then hit the spacebar on the keyboard, and the login screen appeared again.

Comment 25 Gina Häußge 2023-05-30 16:32:56 UTC
I sadly cannot give reproduction steps.

I went away from my desk, the laptop went to sleep (deepsleep, not s2idle). I came back an hour later, woke the laptop up, Gnome Shell crashed and I found the error entry in the log. However, sleep cycles in general work, this doesn't seem to happen in any reproducible kind of way.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=6c36ab6cb2274c75be5287705065b7db;i=180067c;b=84eabf81ba4e4c4ab1c693a7aaabb18e;m=158abe5ffa;t=5fceb7e49e97b;x=763685efaf2a2600
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.2.15-300.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.1-1.fc38.x86_64 (Fedora Project) 1684743179
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 26 Martin Garton 2023-06-05 15:40:50 UTC
Shortly after unlocking the screen after inactivity, it unexpectedly went blank and I could no longer see either the lock screen or the unlocked desktop, and pressing keys etc did nothing.  I was using an external screen connected to my (closed) laptop via a usb dock. 

I did the following:
1) I opened my laptop lid and disconnected the external dock from my laptop to see if anything was displayed on the internal screen.  The internal screen showed the unlocked desktop.
2) I re-connected the dock, and shortly after both screens were active as expected
3) I closed the laptop lid in order to enable only the external screen
4) The external screen went blank again.
5) I suspended and resumed the laptop via the button on the dock (as a random attempt to fix the issue)

A few seconds later the external screen turned on and was back at the login screen, gnome-shell having apparently crashed while it was off.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=2aa74e80063d433398a5389a5967f18c;i=2d93c0;b=6bf6123ea5e240c797b46c7bbc1b4f99;m=29acd10a0;t=5fd6288ea6a87;x=267b89d4fa0e0c73
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.5-200.fc38.x86_64
package:        gnome-shell-44.1-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.1-1.fc38.x86_64 (Fedora Project) 1682583217
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 27 j 2023-06-29 14:30:28 UTC
resuming from suspend


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=df0a344d9a1f4b6cbad2f23d478b4f29;i=2da898;b=99e7761f84454b5b917f37f7c5d048d0;m=62bcf47dd;t=5ff456fd8d7c4;x=5f0314411d6be879
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.8-200.fc38.x86_64
package:        gnome-shell-44.2-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        resuming from suspend

Comment 28 M. Merklinger 2023-06-30 07:57:12 UTC
The computer was on sleep, when I opened the lid.
I didn't see the look screen as usual, but instead a black screen was shown.
As nothing happened within a few seconds I pressed CTRL+ALT+F1.
This brought me back to GDM, and I was able to login.

Maybe worth to mention that the computer was before on a docking station (Lenovo USB-C Dock Gen2).

I have no deterministic way to reproduce this problem. It happens only once in a while.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=37ddbd5f4d144aed83a0acf42da0ae5b;i=1dd159;b=cd9a47a2fda04e6abd9773e73ecf9e9d;m=e896dd756;t=5ff53e0a35327;x=c1c1062ef7d47261
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.8-200.fc38.x86_64
package:        gnome-shell-44.2-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.2-1.fc38.x86_64 (Fedora Project) 1686426792
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 29 Gerald Rapior 2023-07-09 15:17:45 UTC
Don't wake up after the system goes to sleeping mode.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=a0a22de9bf71489abe7c00588dc5f0f5;i=337e7e;b=9eda651006064f93a42be15c12c8537c;m=46d5dc794;t=6000f2cf2b3ba;x=2a67d43e6877c980
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.11-200.fc38.x86_64
package:        gnome-shell-44.2-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        Don't wake up after the system goes to sleeping mode.

Comment 30 hinrek 2023-07-18 05:47:42 UTC
* I had Firefox and terminal open
* I pressed Suspend from the power menu in Gnome
* I went to sleep and when i came back gnome-shell had crashed


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=59298859d9144ede93a1be1744a8685d;i=5e63;b=d62e937551d4460780253a5c7bb4a488;m=b8139f73;t=600b1fae8f3a7;x=294ba7371668de98
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.12-200.fc38.x86_64
package:        gnome-shell-44.2-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 31 M. Merklinger 2023-07-19 08:46:54 UTC
Unplugged the laptop from the docking station, then opened the lid.
Instead of the lockscreen it showed me the login screen.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=07568b0761a64caea9a72db866d0144b;i=293d40;b=6a8297f3ec6b418da9fede3c56393bdf;m=c03edfbe5;t=600d2656ab05d;x=a8175d8e3cc84ae
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.12-200.fc38.x86_64
package:        gnome-shell-44.2-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.2-1.fc38.x86_64 (Fedora Project) 1686426792
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 32 Gina Häußge 2023-07-25 16:19:02 UTC
I have not found a way to reliably reproduce this issue, but when it happens, it happens right after resume.

This is on a Framework 13 with an 11th gen Intel board and internal graphics. There are three external monitors attached and the lid is closed.

It happens often enough that it is very much annoying, sometimes several times per day.


reporter:       libreport-2.17.10
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=af9bd26b42bb465faded85330ec5bce3;i=529120e;b=a7953d77634b48ecab3d97d225d7aa68;m=19122bc5f9;t=600f0faa2f229;x=fa102f127052d7c6
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.3.8-200.fc38.x86_64
package:        gnome-shell-44.2-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 33 rwp.cpe 2023-08-03 15:38:50 UTC
I closed the lid of my Dell XPS 15 9530 (2023) laptop and when I went to open it, the computer wouldn't do anything at all. Once it finally did, I got this alert about it crashing.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=2031e9229b8941d4ab96c08ba5d1fe5e;i=983b5;b=1778efb617ce4dae9aac760e83b1646b;m=8d0065979;t=602060b977963;x=b2da0dd8180e748
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.4.6-200.fc38.x86_64
package:        gnome-shell-44.3-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.3-1.fc38.x86_64 (Fedora Project) 1690207428
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        I closed the lid of my Dell XPS 15 9530 (2023) laptop and when I went to open it, the computer wouldn't do anything at all. Once it finally did, I got this alert about it crashing.

Comment 34 cody6730 2023-08-22 19:56:25 UTC
Screen went to sleep after idle lock. Upon moving the mouse, the lock screen briefly appeared, followed by a crash.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=c4680780f7f148e0ad3823c55165f34a;i=4abb83;b=9891fe329d484d928f8fbb8980006bc8;m=1eae95203;t=6038823631118;x=e760aa850bf35568
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1972012866.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1972012866
kernel:         6.4.11-200.fc38.x86_64
package:        gnome-shell-44.3-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.3-1.fc38.x86_64 (Fedora Project) 1689856677
comment:        Screen went to sleep after idle lock. Upon moving the mouse, the lock screen briefly appeared, followed by a crash.
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 35 Andrew Stitcher 2023-08-29 13:37:25 UTC
I suspended then resumed my laptop


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=88ee0ddbedca4b0a8cae7732c60f25c7;i=1a259a;b=ede54111fbd342179b48bc2b1948cf4a;m=12f7a5f602;t=6040fb945944e;x=a08d306df481dd2d
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.4.12-200.fc38.x86_64
package:        gnome-shell-44.4-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.4-1.fc38.x86_64 (Fedora Project) 1693003629
backtrace_rating: 4
crash_function: on_swap_buffer_update_result
comment:        I suspended then resumed my laptop

Comment 36 Alex 2023-11-05 17:10:12 UTC
The problem occurs with a Thinkpad T490 in conjunction with a Lenovo Thunderbolt 3/4 universal dock, model 40B0.

It can be reproduced in most cases by:

1. Having the laptop connected to the dock, waiting for everything to reach "steady state"
2. Suspending the laptop
3. Disconnecting the dock from the laptop while the laptop is suspended
4. Resuming the laptop

The lock screen might be briefly visible, then the screen turns black for a brief moment and you get a similar screen. This similar screen though is the login manager, not the lockscreen anymore, as gnome-shell has crashed at this point.

I am not sure about the factor that makes the crash happen in "most cases" - maybe it is the timing, either on the suspend-and-disconnect side, or on the wakeup side, maybe when interacting with the system too fast after resume.


reporter:       libreport-2.17.11
dso_list:       /usr/bin/gnome-shell gnome-shell-44.5-1.fc38.x86_64 (Fedora Project) 1695368754
package:        gnome-shell-44.5-1.fc38
rootdir:        /
runlevel:       N 5
uid:            1000
executable:     /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
type:           CCpp
cmdline:        /usr/bin/gnome-shell
journald_cursor: s=8549574e714b468f8d62a3c321a53652;i=93f6f;b=4cedc11d7f6a40878371e2687e8a3158;m=194f714d;t=60966f21e2db6;x=7957e68b966b4381
backtrace_rating: 4
kernel:         6.5.8-200.fc38.x86_64
reason:         gnome-shell killed by SIGSEGV
crash_function: on_swap_buffer_update_result

Comment 37 Edwin 2023-11-08 02:36:02 UTC
Openned laptop lid to wake from sleep. 

Screen brightness was turned all the way down (this is a regular occurence). 

I hit F6 (which is the screen brightness increase button and all of a sudden I saw a text buffer with (ostensibly) the ASCII equivalent for the screen brightness key being printed.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=b22190be914840e5a5aaaf81a515a617;i=2b2c8d;b=42ee3888f7af4bf2aefe21c62a5ee2f5;m=35877489b;t=6099ad8a0a658;x=18136351005a7b51
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.5.9-200.fc38.x86_64
package:        gnome-shell-44.6-1.fc38
runlevel:       N 5
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 38 Fedora Admin user for bugzilla script actions 2023-12-06 08:22:35 UTC
This component is maintained by the GNOME project. Issues with it should be reported directly to GNOME at https://gitlab.gnome.org/GNOME/.

This issue should only be kept open if it:

1. Relates to Fedora packaging or integration with other Fedora components
2. Is required for Fedora release processes, such as blocker bugs and freeze exceptions

If this issue isn't needed for either of these two reasons, please:

 * create an issue with GNOME
 * add a link to the GNOME issue here
 * close this issue as CLOSED/UPSTREAM

Thank you!

Comment 39 Gustavo Oliveira 2023-12-13 11:54:09 UTC
1 - run command "sudo dnf update"
2 - fedora download and install updates
3  - run command "sudo rebbot now"
4 - system reboot and when it loads my secondaries screens didn't work and the system crash.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=3c347a0aae064341984961b35ef4dde4;i=18c944;b=58f1299235fc435da88da005db321ea6;m=b5c770c;t=60c629e71591d;x=9eac5ed30665633f
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.6.4-100.fc38.x86_64
package:        gnome-shell-44.6-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.6-1.fc38.x86_64 (Fedora Project) 1698942385
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 40 Gustavo Oliveira 2024-01-30 11:37:12 UTC
1 - I installed the updates from Fedora on January 29th using the quick install on power off
2 - After the updated is completed the computer shutdown.
3 - Then I turn it on again to boot the first time after the update.
4 - Was in this time that the problem happens. My seconds screens didn't work and gnome shell was very slow.


reporter:       libreport-2.17.11
type:           CCpp
reason:         gnome-shell killed by SIGSEGV
journald_cursor: s=3c347a0aae064341984961b35ef4dde4;i=26a45b;b=4b9451717e074856971712989265a460;m=9a2a0ed;t=61028053d78d4;x=6ff57fff7bad4c26
executable:     /usr/bin/gnome-shell
cmdline:        /usr/bin/gnome-shell
cgroup:         0::/user.slice/user-1000.slice/user/session.slice/org.gnome.Shell
rootdir:        /
uid:            1000
kernel:         6.6.13-100.fc38.x86_64
package:        gnome-shell-44.8-1.fc38
runlevel:       N 5
dso_list:       /usr/bin/gnome-shell gnome-shell-44.8-1.fc38.x86_64 (Fedora Project) 1705525666
backtrace_rating: 4
crash_function: on_swap_buffer_update_result

Comment 41 Aoife Moloney 2024-05-07 16:04:49 UTC
This message is a reminder that Fedora Linux 38 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 38 on 2024-05-21.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
'version' of '38'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, change the 'version' 
to a later Fedora Linux version. Note that the version field may be hidden.
Click the "Show advanced fields" button if you do not see it.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora Linux 38 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora Linux, you are encouraged to change the 'version' to a later version
prior to this bug being closed.

Comment 42 Aoife Moloney 2024-05-21 14:36:26 UTC
Fedora Linux 38 entered end-of-life (EOL) status on 2024-05-21.

Fedora Linux 38 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
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