Description of problem: * cupsd daemon crashed during printing on Lexmark Z602 with next error message in /var/log/messages: Dec 2 21:17:03 localhost kernel: cupsd[2924]: segfault at 0000000000000000 rip 00002aaaac9c1f60 rsp 00007fffbe506128 error 4 Version-Release number of selected component (if applicable): * All packages (including cups), are standard Fedora Core 6 x86_64 DVD authentic: Linux version 2.6.18-1.2798.fc6 (brewbuilder.redhat.com) (gcc version 4.1.1 20061011 (Red Hat 4.1.1-30)) #1 SMP Mon Oct 16 14:39:22 E DT 2006 How reproducible: * Each time during printing any page. Steps to Reproduce: 1. To print any/test page from any Linux application onto Lexmark Z602 printer. Actual results: * cupsd process had crashed (should be started up manually for the next time). Expected results: * Page should be printed. Additional info: * System logs during printing: ==> /var/log/cron <== Dec 2 21:10:01 localhost crond[2863]: (root) CMD (/usr/lib64/sa/sa1 1 1) ==> /var/log/cups/error_log <== I [02/Dec/2006:21:16:50 +0200] Listening to 127.0.0.1:631 (IPv4) I [02/Dec/2006:21:16:50 +0200] Listening to /var/run/cups/cups.sock (Domain) I [02/Dec/2006:21:16:50 +0200] Loaded configuration file "/etc/cups/cupsd.conf" I [02/Dec/2006:21:16:50 +0200] Using default TempDir of /var/spool/cups/tmp... I [02/Dec/2006:21:16:50 +0200] Cleaning out old temporary files in "/var/spool/cups/tmp"... I [02/Dec/2006:21:16:50 +0200] Configured for up to 100 clients. I [02/Dec/2006:21:16:50 +0200] Allowing up to 100 client connections per host. I [02/Dec/2006:21:16:50 +0200] Using policy "default" as the default! I [02/Dec/2006:21:16:50 +0200] Full reload is required. I [02/Dec/2006:21:16:50 +0200] Loaded MIME database from '/etc/cups': 34 types, 38 filters... D [02/Dec/2006:21:16:50 +0200] Loading printer Lexmark_Z600_Series_USB_1... D [02/Dec/2006:21:16:50 +0200] Scanning /var/spool/cups for jobs... D [02/Dec/2006:21:16:50 +0200] Loading attributes for job 8... D [02/Dec/2006:21:16:50 +0200] Unloading job 8... D [02/Dec/2006:21:16:50 +0200] Loading attributes for job 10... E [02/Dec/2006:21:16:50 +0200] Unable to read job control file "/var/spool/cups/c00010"! I [02/Dec/2006:21:16:50 +0200] Loading NextJobId from job cache file "/var/cache/cups/job.cache"... I [02/Dec/2006:21:16:50 +0200] Full reload complete. I [02/Dec/2006:21:16:50 +0200] Listening to 127.0.0.1:631 on fd 3... I [02/Dec/2006:21:16:50 +0200] Listening to /var/run/cups/cups.sock on fd 4... E [02/Dec/2006:21:16:50 +0200] Unable to set ACLs on root certificate "/var/run/cups/certs/0" - Operation not supported ==> /var/log/cups/access_log <== localhost - - [02/Dec/2006:21:17:01 +0200] "GET /printers/Lexmark_Z600_Series_USB_1 HTTP/1.1" 200 0 - - ==> /var/log/cups/error_log <== D [02/Dec/2006:21:17:01 +0200] cupsdAcceptClient: 7 from localhost:631 (IPv4) I [02/Dec/2006:21:17:01 +0200] cupsdAcceptClient: skipping getpeercon() D [02/Dec/2006:21:17:01 +0200] cupsdReadClient: 7 GET /printers/Lexmark_Z600_Series_USB_1 HTTP/1.1 D [02/Dec/2006:21:17:01 +0200] cupsdReadClient: 7 Browser asked for language "en-us.utf-8"... D [02/Dec/2006:21:17:01 +0200] cupsdAuthorize: No authentication data provided. D [02/Dec/2006:21:17:01 +0200] CGI /usr/lib/cups/cgi-bin/printers.cgi started - PID = 2928 I [02/Dec/2006:21:17:01 +0200] Started "/usr/lib/cups/cgi-bin/printers.cgi" (pid=2928) D [02/Dec/2006:21:17:01 +0200] cupsdSendCommand: 7 file=8 ==> /var/log/cups/access_log <== localhost - - [02/Dec/2006:21:17:03 +0200] "POST / HTTP/1.1" 200 138 CUPS-Get-Default successful-ok localhost - - [02/Dec/2006:21:17:03 +0200] "POST / HTTP/1.1" 200 542 Get-Printer-Attributes successful-ok ==> /var/log/cups/error_log <== D [02/Dec/2006:21:17:03 +0200] cupsdAcceptClient: 10 from localhost (Domain) I [02/Dec/2006:21:17:03 +0200] cupsdAcceptClient: skipping getpeercon() D [02/Dec/2006:21:17:03 +0200] cupsdReadClient: 10 POST / HTTP/1.1 D [02/Dec/2006:21:17:03 +0200] cupsdAuthorize: No authentication data provided. D [02/Dec/2006:21:17:03 +0200] CUPS-Get-Default D [02/Dec/2006:21:17:03 +0200] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok) D [02/Dec/2006:21:17:03 +0200] [CGI] show_printer(http=0x555555794c40, printer="Lexmark_Z600_Series_USB_1") D [02/Dec/2006:21:17:03 +0200] cupsdReadClient: 10 POST / HTTP/1.1 D [02/Dec/2006:21:17:03 +0200] cupsdAuthorize: No authentication data provided. D [02/Dec/2006:21:17:03 +0200] Get-Printer-Attributes ipp://localhost/printers/Lexmark_Z600_Series_USB_1 D [02/Dec/2006:21:17:03 +0200] cupsdProcessIPPRequest: 10 status_code=0 (successful-ok) D [02/Dec/2006:21:17:03 +0200] [CGI] cgiCopyTemplateLang(tmpl="header.tmpl") D [02/Dec/2006:21:17:03 +0200] [CGI] locale="en_us"... D [02/Dec/2006:21:17:03 +0200] [CGI] Template file is "/usr/share/cups/templates/header.tmpl"... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 0... D [02/Dec/2006:21:17:03 +0200] [CGI] "{title}" at 205... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting "{refresh_page?" at 374, result=0... D [02/Dec/2006:21:17:03 +0200] [CGI] Skip first part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 374... D [02/Dec/2006:21:17:03 +0200] [CGI] "{refresh_page}" at 424... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 427 on character ':'... D [02/Dec/2006:21:17:03 +0200] [CGI] Output second part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 427... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 428 on character '}'... D [02/Dec/2006:21:17:03 +0200] [CGI] Finished "{refresh_page?", out=0x2aaaabfc4780... D [02/Dec/2006:21:17:03 +0200] [CGI] "{title}" at 671... D [02/Dec/2006:21:17:03 +0200] [CGI] "{title}" at 952... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting "{SECTION=admin" at 1411, result=0... D [02/Dec/2006:21:17:03 +0200] [CGI] Skip first part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 1411... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 1412 on character ':'... D [02/Dec/2006:21:17:03 +0200] [CGI] Output second part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 1412... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 1415 on character '}'... D [02/Dec/2006:21:17:03 +0200] [CGI] Finished "{SECTION=admin", out=0x2aaaabfc4780... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting "{SECTION=classes" at 1678, result=0... D [02/Dec/2006:21:17:03 +0200] [CGI] Skip first part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 1678... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 1679 on character ':'... D [02/Dec/2006:21:17:03 +0200] [CGI] Output second part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 1679... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 1682 on character '}'... D [02/Dec/2006:21:17:03 +0200] [CGI] Finished "{SECTION=classes", out=0x2aaaabfc4780... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting "{SECTION=help" at 1938, result=0... D [02/Dec/2006:21:17:03 +0200] [CGI] Skip first part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 1938... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 1939 on character ':'... D [02/Dec/2006:21:17:03 +0200] [CGI] Output second part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 1939... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 1942 on character '}'... D [02/Dec/2006:21:17:03 +0200] [CGI] Finished "{SECTION=help", out=0x2aaaabfc4780... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting "{SECTION=jobs" at 2206, result=0... D [02/Dec/2006:21:17:03 +0200] [CGI] Skip first part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 2206... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 2207 on character ':'... D [02/Dec/2006:21:17:03 +0200] [CGI] Output second part... D [02/Dec/2006:21:17:03 +0200] [CGI] Starting at file position 2207... D [02/Dec/2006:21:17:03 +0200] [CGI] Returning at file position 2210 on character '}'... D [02/Dec/2006:21:17:03 +0200] [CGI] Finished "{SECTION=jobs", out=0x2aaaabfc4780... D [02/Dec/2006:21:17:03 +0200] cupsdReadClient: 10 POST / HTTP/1.1 D [02/Dec/2006:21:17:03 +0200] cupsdAuthorize: No authentication data provided. D [02/Dec/2006:21:17:03 +0200] Get-Jobs ipp://localhost:631/printers/Lexmark_Z600_Series_USB_1 ==> /var/log/messages <== Dec 2 21:17:03 localhost kernel: cupsd[2924]: segfault at 0000000000000000 rip 00002aaaac9c1f60 rsp 00007fffbe506128 error 4 * Additional driver info: [root@localhost printer]# rpm -qa | grep z600 z600llpddk-2.0-1 z600cups-1.0-1 [root@localhost printer]# rpm -qa | grep z600 | xargs rpm -ql /usr/include/lexmark/alignmentdata.h /usr/include/lexmark/cartridgemanager.h /usr/include/lexmark/cartridgeuserinterface.h /usr/include/lexmark/cleaningdata.h /usr/include/lexmark/clock.h /usr/include/lexmark/errorcommunicator.h /usr/include/lexmark/linuxinkjetprinter.h /usr/include/lexmark/mediamanager.h /usr/include/lexmark/portmonitor.h /usr/include/lexmark/printerdevice.h /usr/include/lexmark/printjobmanager.h /usr/lib/liblexprinter.a /usr/lib/liblexprinter.la /usr/lib/liblexprinter.so.0.0.0 /usr/lib/liblexprintjob.a /usr/lib/liblexprintjob.la /usr/lib/liblexprintjob.so.0.0.0 /usr/lib/liblexz600core.a /usr/lib/liblexz600core.la /usr/lib/liblexz600core.so.0.0.0 /usr/local/z600llpddk/utility/bnsi1.lut /usr/local/z600llpddk/utility/bnsi2.lut /usr/local/z600llpddk/utility/bnsi3.lut /usr/local/z600llpddk/utility/lxbcalgn.out /usr/local/z600llpddk/utility/lxbccln.out /usr/lib/cups/backend/z600 /usr/lib/cups/filter/rastertoz600 /usr/share/cups/model/Lexmark-Z600-lxz600cj-cups.ppd.gz [root@localhost printer]# rpm -qa | grep z600 | xargs rpm -qi Name : z600llpddk Relocations: (not relocatable) Version : 2.0 Vendor: Lexmark International, Inc. Release : 1 Build Date: Wed 20 Aug 2003 10:26:17 AM EEST Install Date: Sat 02 Dec 2006 08:29:01 PM EET Build Host: localhost.localdomain Group : Development/Libraries Source RPM: z600llpddk-2.0-1.src.rpm Size : 9966247 License: Public Signature : (none) Packager : Lexmark International, Inc. <lcontact> URL : http://www.lexmark.com Summary : A printer driver development kit for Lexmark Z600 printers. Description : LLPDDK stands for Lexmark Linux Printer Driver Development Kit. It is a development kit provided to the community of the Linux developers and enthusiasts for them to write drivers for Lexmark-branded printers. It could even be used to totally control your printers. Name : z600cups Relocations: (not relocatable) Version : 1.0 Vendor: Lexmark International, Inc. Release : 1 Build Date: Thu 21 Aug 2003 09:36:17 AM EEST Install Date: Sat 02 Dec 2006 08:29:40 PM EET Build Host: dhcp-169-42 Group : Applications/Publishing Source RPM: z600cups-1.0-1.src.rpm Size : 219422 License: Public Signature : (none) Packager : Lexmark International, Inc. <lcontact> URL : http://www.lexmark.com Summary : CUPS printer driver for Lexmark Z600 printers. Description : A printer driver specifically for Lexmark Z600 printers. It is designed to be used and ran under Common Unix Printing System or CUPS. This printer driver is also based on Lexmark Linux Printer Driver Development Kit (LLPDDK), which is a development kit provided to the community of the Linux developers and enthusiasts for them to write drivers for Lexmark-branded printers. * CPU: It's used AMD Athlon 64 3500+ processor.
Apply the CUPS updates. Does the problem still happen?
The information we've requested above is required in order to review this problem report further and diagnose/fix the issue if it is still present. Since there have not been any updates to the report since thirty (30) days or more since we requested additional information, we're assuming the problem is either no longer present in the current Fedora release, or that there is no longer any interest in tracking the problem. Setting status to "INSUFFICIENT_DATA". If you still experience this problem after updating to our latest Fedora release and can provide the information previously requested, please feel free to reopen the bug report. Thank you in advance.