In office I have a Ricoh 3558 B&W copier/scanner/printer. After update to 38 it stopped completely. I tried to install it again but it continue to stop no matter what setting or driver I tried. please help as my work is hindered. Reproducible: Always Steps to Reproduce: 1.print 2.print 3.print Actual Results: refer to details section hereinabove Expected Results: print nothing
Hi, first check whether your usage is not affected by change https://fedoraproject.org/wiki/Releases/38/ChangeSet#IPP-USB_as_a_weak_dependency_of_CUPS_and_sane-airscan - if it is, please read the Change page about how to proceed. If it is not, it would be great if you followed the steps from here https://docs.fedoraproject.org/en-US/quick-docs/how-to-debug-printing-problems/#_my_printer_doesnt_print_correctly_or_at_all_but_i_can_see_the_printer_in_print_dialog Thank you in advance!
I missed to inform that the Ricoh printer is connected via the network. It is working fine for other users and for me also if I switch to OS from fedora to Ubuntu or WIn11. I have tried to use other network, as we have 6 printers already connected to the network. All of them have the same symptom Xerox color, Xerox B&W. I have tried the page that you mentioned above. But i could not make to work as the step to issue the required report is not clear. It is very annoying as all were working fine using fedora 37. Moreover, the update is exposed me to other issues with Oracle VirtaulBox 7 as it stopped to start the VM completely due to some kernel error. Also, another minor issue in genome mahjongg as the it start with the mouse stopped at the top tile and does not move further. Therefore, I am sinuously considering downgrading to fedora 37 despite the trouble and lost time setting up that I will have to face.
After several trails and fresh installation of fedora 38 I added a URI socket://192.168.0.xx printer and generic PCL driver. This workaround has worked and the Ricoh printer is now producing papers. However, the dnssd: connection with the recommended Ricoh driver is not working at all and the printer history show a cancelling massage for the print job.
(In reply to Tarek Gamil from comment #2) > I have tried the page that you mentioned above. But i could not make to work > as the step to issue the required report is not clear. Do you mean the first or the second page? Since the printer is connected to network, the first link is irrelevant (I wasn't able to tell at first because you hadn't said the printer connection) and you should check the latter link - if there is something unclear there, do let me know. Either way I will need the data mentioned in the second link to look further.
"attach cups_job_log for the problematic job, cups_whole_log or journal_log if you caught whole cupsd log during the problematic event to bug report as an attachment." I send the files mentioned above to zdohnal as I could not find any link to attach the files to the comment.
attach the file you wanted to print: Test Page tell what application you printed from Printer setup configuration mention your printer model Ricoh 3554 on Network address 192.168.0.xx attach files with output of NA $ lsusb -v Bus 001 Device 007: ID 0bc2:ab30 Seagate RSS LLC BUP BL Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0bc2 Seagate RSS LLC idProduct 0xab30 bcdDevice 1.08 iManufacturer 1 Seagate iProduct 2 BUP BL iSerial 3 NA9S2YBH bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0055 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 1 bNumEndpoints 4 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 98 iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Command pipe (0x01) Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Status pipe (0x02) Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Data-in pipe (0x03) Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Data-out pipe (0x04) Bus 001 Device 008: ID 046d:0a29 Logitech, Inc. H600 [Wireless Headset] Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x046d Logitech, Inc. idProduct 0x0a29 H600 [Wireless Headset] bcdDevice 76.57 iManufacturer 1 Logitech iProduct 2 Logitech Wireless Headset iSerial 3 4473D6358E07 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x00da bNumInterfaces 4 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 144mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 1 Control Device bInterfaceProtocol 0 iInterface 0 AudioControl Interface Descriptor: bLength 10 bDescriptorType 36 bDescriptorSubtype 1 (HEADER) bcdADC 1.00 wTotalLength 0x0047 bInCollection 2 baInterfaceNr(0) 1 baInterfaceNr(1) 2 AudioControl Interface Descriptor: bLength 12 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 1 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bNrChannels 2 wChannelConfig 0x0003 Left Front (L) Right Front (R) iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 10 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 2 bSourceID 1 bControlSize 1 bmaControls(0) 0x03 Mute Control Volume Control bmaControls(1) 0x00 bmaControls(2) 0x00 iFeature 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 3 wTerminalType 0x0301 Speaker bAssocTerminal 0 bSourceID 2 iTerminal 0 AudioControl Interface Descriptor: bLength 12 bDescriptorType 36 bDescriptorSubtype 2 (INPUT_TERMINAL) bTerminalID 4 wTerminalType 0x0201 Microphone bAssocTerminal 0 bNrChannels 1 wChannelConfig 0x0001 Left Front (L) iChannelNames 0 iTerminal 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 6 (FEATURE_UNIT) bUnitID 5 bSourceID 4 bControlSize 1 bmaControls(0) 0x02 Volume Control bmaControls(1) 0x00 iFeature 0 AudioControl Interface Descriptor: bLength 9 bDescriptorType 36 bDescriptorSubtype 3 (OUTPUT_TERMINAL) bTerminalID 6 wTerminalType 0x0101 USB Streaming bAssocTerminal 0 bSourceID 5 iTerminal 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 AudioStreaming Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 1 (AS_GENERAL) bTerminalLink 6 bDelay 0 frames wFormatTag 0x0001 PCM AudioStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 2 (FORMAT_TYPE) bFormatType 1 (FORMAT_TYPE_I) bNrChannels 1 bSubframeSize 2 bBitResolution 16 bSamFreqType 1 Discrete tSamFreq[ 0] 48000 AudioStreaming Endpoint Descriptor: bLength 7 bDescriptorType 37 bDescriptorSubtype 1 (EP_GENERAL) bmAttributes 0x00 bLockDelayUnits 2 Decoded PCM samples wLockDelay 0x0000 Endpoint Descriptor: bLength 9 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x0060 1x 96 bytes bInterval 1 bRefresh 0 bSynchAddress 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 2 bAlternateSetting 0 bNumEndpoints 0 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 2 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 1 Audio bInterfaceSubClass 2 Streaming bInterfaceProtocol 0 iInterface 0 AudioStreaming Interface Descriptor: bLength 7 bDescriptorType 36 bDescriptorSubtype 1 (AS_GENERAL) bTerminalLink 1 bDelay 0 frames wFormatTag 0x0001 PCM AudioStreaming Interface Descriptor: bLength 11 bDescriptorType 36 bDescriptorSubtype 2 (FORMAT_TYPE) bFormatType 1 (FORMAT_TYPE_I) bNrChannels 2 bSubframeSize 2 bBitResolution 16 bSamFreqType 1 Discrete tSamFreq[ 0] 48000 AudioStreaming Endpoint Descriptor: bLength 7 bDescriptorType 37 bDescriptorSubtype 1 (EP_GENERAL) bmAttributes 0x81 Sampling Frequency MaxPacketsOnly bLockDelayUnits 2 Decoded PCM samples wLockDelay 0x0000 Endpoint Descriptor: bLength 9 bDescriptorType 5 bEndpointAddress 0x03 EP 3 OUT bmAttributes 1 Transfer Type Isochronous Synch Type None Usage Type Data wMaxPacketSize 0x00c0 1x 192 bytes bInterval 1 bRefresh 0 bSynchAddress 0 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 3 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 136 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0010 1x 16 bytes bInterval 1 Bus 001 Device 006: ID 0bda:5409 Realtek Semiconductor Corp. 4-Port USB 2.0 Hub Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass 9 Hub bDeviceSubClass 0 bDeviceProtocol 2 TT per port bMaxPacketSize0 64 idVendor 0x0bda Realtek Semiconductor Corp. idProduct 0x5409 bcdDevice 1.41 iManufacturer 1 Generic iProduct 2 4-Port USB 2.0 Hub iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0029 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 bInterfaceProtocol 1 Single TT iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 1 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 bInterfaceProtocol 2 TT per port iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12 Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 8 idVendor 0x046d Logitech, Inc. idProduct 0xc534 Unifying Receiver bcdDevice 29.00 iManufacturer 1 Logitech iProduct 2 USB Receiver iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x003b bNumInterfaces 2 bConfigurationValue 1 iConfiguration 4 bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 98mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 1 Keyboard iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 59 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 8 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 1 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 2 Mouse iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.11 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 177 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0014 1x 20 bytes bInterval 2 Bus 001 Device 004: ID 0411:01f9 BUFFALO INC. (formerly MelCo., Inc.) HD-PZU3 Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0411 BUFFALO INC. (formerly MelCo., Inc.) idProduct 0x01f9 bcdDevice 0.01 iManufacturer 1 BUFFALO iProduct 2 HD-PZU3 iSerial 3 011300007C89 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0020 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 400mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 20 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 20 Bus 001 Device 003: ID 0e8d:1887 MediaTek Inc. Slim Portable DVD Writer Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0e8d MediaTek Inc. idProduct 0x1887 Slim Portable DVD Writer bcdDevice 0.00 iManufacturer 1 Hitachi-LG Data Storage Inc iProduct 2 Portable Super Multi Drive iSerial 3 KZBH5RB4649 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0020 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 4 bmAttributes 0xa0 (Bus Powered) Remote Wakeup MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 2 SFF-8020i, MMC-2 (ATAPI) bInterfaceProtocol 80 iInterface 5 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 0 Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 bDeviceProtocol 1 Single TT bMaxPacketSize0 64 idVendor 0x8087 Intel Corp. idProduct 0x0024 Integrated Rate Matching Hub bcdDevice 0.00 iManufacturer 0 iProduct 0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0019 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0002 1x 2 bytes bInterval 12 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 6.02 iManufacturer 3 Linux 6.2.15-300.fc38.x86_64 ehci_hcd iProduct 2 EHCI Host Controller iSerial 1 0000:00:1d.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0019 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12 Bus 002 Device 003: ID 0411:01f9 BUFFALO INC. (formerly MelCo., Inc.) HD-PZU3 Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.10 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x0411 BUFFALO INC. (formerly MelCo., Inc.) idProduct 0x01f9 bcdDevice 0.01 iManufacturer 1 BUFFALO iProduct 2 HD-PZU3 iSerial 3 011300007F7F bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0020 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 400mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 20 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 20 Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 bDeviceProtocol 1 Single TT bMaxPacketSize0 64 idVendor 0x8087 Intel Corp. idProduct 0x0024 Integrated Rate Matching Hub bcdDevice 0.00 iManufacturer 0 iProduct 0 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0019 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0001 1x 1 bytes bInterval 12 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Couldn't open device, some information will be missing Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 9 Hub bDeviceSubClass 0 bDeviceProtocol 0 Full speed (or root) hub bMaxPacketSize0 64 idVendor 0x1d6b Linux Foundation idProduct 0x0002 2.0 root hub bcdDevice 6.02 iManufacturer 3 Linux 6.2.15-300.fc38.x86_64 ehci_hcd iProduct 2 EHCI Host Controller iSerial 1 0000:00:1a.0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0019 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 0mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 9 Hub bInterfaceSubClass 0 bInterfaceProtocol 0 Full speed (or root) hub iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0004 1x 4 bytes bInterval 12
(In reply to Tarek Gamil from comment #5) > "attach cups_job_log for the problematic job, cups_whole_log or journal_log > if you caught whole cupsd log during the problematic event to bug report as > an attachment." I send the files mentioned above to zdohnal as I > could not find any link to attach the files to the comment. There is an attachment box before comments in bugzilla. You don't need to put 'lsusb -v' if your device is not connected by USB, the steps mention it.
I've checked the files - they don't have cups debug logging enabled - please follow the steps in the link https://docs.fedoraproject.org/en-US/quick-docs/how-to-debug-printing-problems/#_my_printer_doesnt_print_correctly_or_at_all_but_i_can_see_the_printer_in_print_dialog (blue text is link to the additional steps, f.e. how to enable debug logging) and attach the files to the attachment box above.
Created attachment 1965846 [details] cups_whole_log
Created attachment 1965847 [details] journal_whole_log
Please check the comment #8 and follow the steps from the link. The newly attached files looks similar to the ones which you sent over email, so they don't have any debug logging.
Created attachment 1966145 [details] cups_whole_log02
Created attachment 1966147 [details] journal_whole_log02
Thank you for the logs! They don't report any obvious error, so probably there's going to be a problem in file which is created by the filter chain and is sent to the printer. Please attach file /etc/cups/ppd/RICOH-MP-3554-2.ppd as attachment to the bugzilla ticket.
I've looked into printer's manuals as well - http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001053/0001053552/view/booklist/int/index_book.htm . It has IPP and AirPrint support, so once you enable IPP, you can use the queue which gets created automatically once you open a print dialog.
Dear Sirs, As I am experimenting with fedora on my job desktop, I found that I am losing job time to make fedora work for me. I found that now I am working for fedora in which I cannot afford. Therefore, I formatted fedora HDD and return back to much more reliable OS. Thanks for your effort.