Version-Release number of selected component: hplip-gui-3.22.10-3.fc37 Additional info: reporter: libreport-2.17.9 interpreter: python3-3.11.2-1.fc37.x86_64 runlevel: N 5 kernel: 6.2.9-200.fc37.x86_64 type: Python3 reason: cups.py:917:getGroup:UnicodeDecodeError: 'utf-8' codec can't decode byte 0xd1 in position 38: unexpected end of data cgroup: 0::/user.slice/user-1000.slice/user/app.slice/app-gnome-hplip-53348.scope executable: /usr/bin/hp-toolbox cmdline: /usr/bin/python3 /usr/bin/hp-toolbox uid: 1000 exception_type: UnicodeDecodeError package: hplip-gui-3.22.10-3.fc37 crash_function: getGroup Truncated backtrace: cups.py:917:getGroup:UnicodeDecodeError: 'utf-8' codec can't decode byte 0xd1 in position 38: unexpected end of data Traceback (most recent call last): File "/usr/share/hplip/ui5/devmgr5.py", line 572, in Tabs_currentChanged self.TabIndex[tab]() File "/usr/share/hplip/ui5/devmgr5.py", line 1781, in updatePrintSettingsTab self.PrintSettingsToolbox.updateUi(self.cur_device, self.cur_printer) File "/usr/share/hplip/ui5/printsettingstoolbox.py", line 473, in updateUi text, num_subgroups = cups.getGroup(g) ^^^^^^^^^^^^^^^^ File "/usr/share/hplip/prnt/cups.py", line 917, in getGroup return cupsext.getGroup(group) ^^^^^^^^^^^^^^^^^^^^^^^ UnicodeDecodeError: 'utf-8' codec can't decode byte 0xd1 in position 38: unexpected end of data Local variables in innermost frame: group: 'InstallableOptions'
Created attachment 1960682 [details] File: open_fds
Created attachment 1960683 [details] File: namespaces
Created attachment 1960684 [details] File: backtrace
Created attachment 1960685 [details] File: environ
Created attachment 1960686 [details] File: mountinfo
Created attachment 1960687 [details] File: os_info
Created attachment 1960688 [details] File: cpuinfo
Hi, thank you for reporting the issue! Are you able to reproduce the issue? Can you tell me the steps which leads to the crash?
No response for more than 2 months, closing - feel free to reopen if you get the crash again and you provide me steps how to get it.
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 120 days