Bug 219252 - OpenOffice.org Impress Crashes after some time in outline view
Summary: OpenOffice.org Impress Crashes after some time in outline view
Status: CLOSED ERRATA
Alias: None
Product: Fedora
Classification: Fedora
Component: openoffice.org
Version: 6
Hardware: All
OS: Linux
medium
medium
Target Milestone: ---
Assignee: Caolan McNamara
QA Contact:
URL:
Whiteboard:
Keywords:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2006-12-12 06:22 UTC by Thomas Ramapuram
Modified: 2007-11-30 22:11 UTC (History)
0 users

(edit)
Clone Of:
(edit)
Last Closed: 2007-01-04 08:57:41 UTC


Attachments (Terms of Use)
Trace 1 (3.75 KB, text/plain)
2006-12-13 08:07 UTC, Thomas Ramapuram
no flags Details
Trace 2 (5.57 KB, text/plain)
2006-12-13 08:08 UTC, Thomas Ramapuram
no flags Details
Trace 3 (4.83 KB, text/plain)
2006-12-14 05:24 UTC, Thomas Ramapuram
no flags Details


External Trackers
Tracker ID Priority Status Summary Last Updated
OpenOffice.org 43235 None None None Never
OpenOffice.org 69010 None None None Never

Description Thomas Ramapuram 2006-12-12 06:22:23 UTC
Description of problem:


Version-Release number of selected component (if applicable):
Desktop is: GNOME
libgcj version is: libgcj-4.1.1-30-i386
kernel is: Linux 2.6.18-1.2849.fc6 #1 SMP Fri Nov 10 12:45:28 EST 2006 i686 i686
i386
OpenOffice.org core rpm version is: openoffice.org-core-2.0.4-5.5.3-i386
depth of root window:    24 planes
accessibility is: false
fedora release is: Fedora Core release 6 (Zod)

How reproducible:
The error is always reproducible.  However there are no exact steps to reproduce
it.  I just use Impress for around 5 minutes in outline mode and it crashes.

My machine is Intel Centrino with 1 GB of Ram.

Steps to Reproduce:
1. Open Impress in Outline mode.
2. Use for around 5 minutes
3. Usually get a dialogue box which I will attach below.
  
Actual results:


Expected results:


Additional info:

Dialogue Box after Crash:

(I)    x.org loaded video driver of...
(II) Loading /usr/lib/xorg/modules/drivers/i810_drv.so
(III)  Desktop is: GNOME
(IV)   libgcj version is: libgcj-4.1.1-30-i386
(V)    kernel is: Linux 2.6.18-1.2849.fc6 #1 SMP Fri Nov 10 12:45:28 EST 2006
i686 i686 i386
(VI)   OpenOffice.org core rpm version is: openoffice.org-core-2.0.4-5.5.3-i386
(VII)  depth of root window:    24 planes
(VIII) accessibility is: false
(VIV)  fedora release is: Fedora Core release 6 (Zod)
...start sestatus details ...
SELinux status:                 disabled
...end sestatus details ...
...start stackreport details ...
0x53af28: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x22f28
0x53bbbb: /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 + 0x23bbb
0xfc4420:  + 0x420 (__kernel_sigreturn + 0x0)
0xe6e57e: /usr/lib/openoffice.org2.0/program/nestedreg.uno.so + 0x657e
0xe70228: /usr/lib/openoffice.org2.0/program/nestedreg.uno.so + 0x8228
0xe553a8: /usr/lib/openoffice.org2.0/program/servicemgr.uno.so + 0xe3a8
0xe55c65: /usr/lib/openoffice.org2.0/program/servicemgr.uno.so + 0xec65
0xe51d75: /usr/lib/openoffice.org2.0/program/servicemgr.uno.so + 0xad75
0xe4d18b: /usr/lib/openoffice.org2.0/program/servicemgr.uno.so + 0x618b
0x353598a: /usr/lib/openoffice.org2.0/program/i18npool.uno.so + 0x7898a
0x3536169: /usr/lib/openoffice.org2.0/program/i18npool.uno.so + 0x79169
0x3536ab3: /usr/lib/openoffice.org2.0/program/i18npool.uno.so + 0x79ab3
0x6d732d8: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x22d2d8
(MnemonicGenerator::RegisterMnemonic(String const&) + 0x98)
0x6d6497e: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x21e97e
(Menu::CreateAutoMnemonics() + 0x5e)
0x833df15: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x2ecf15
(EditView::ExecuteSpellPopup(Point const&, Link*) + 0xd55)
0x8390bbe: /usr/lib/openoffice.org2.0/program/libsvx680li.so + 0x33fbbe
(OutlinerView::ExecuteSpellPopup(Point const&, Link*) + 0x2e)
0x48f2a4d: /usr/lib/openoffice.org2.0/program/libsd680li.so + 0x13fa4d
0x48acc16: /usr/lib/openoffice.org2.0/program/libsd680li.so + 0xf9c16
0x6dc52cf: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x27f2cf
0x6dc7a0a: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x281a0a
0x6dc7d4f: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x281d4f
0x96a679: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x38679
0x68dc0c0: /usr/lib/libgtk-x11-2.0.so.0 + 0x1300c0
0x42936f0b: /lib/libgobject-2.0.so.0 + 0x8f0b (g_closure_invoke + 0x12b)
0x42947e83: /lib/libgobject-2.0.so.0 + 0x19e83
0x42949147: /lib/libgobject-2.0.so.0 + 0x1b147 (g_signal_emit_valist + 0x667)
0x42949539: /lib/libgobject-2.0.so.0 + 0x1b539 (g_signal_emit + 0x29)
0x69f0118: /usr/lib/libgtk-x11-2.0.so.0 + 0x244118
0x68d5563: /usr/lib/libgtk-x11-2.0.so.0 + 0x129563 (gtk_propagate_event + 0x183)
0x68d6767: /usr/lib/libgtk-x11-2.0.so.0 + 0x12a767 (gtk_main_do_event + 0x317)
0x675e0ea: /usr/lib/libgdk-x11-2.0.so.0 + 0x410ea
0x427a8342: /lib/libglib-2.0.so.0 + 0x2b342 (g_main_context_dispatch + 0x182)
0x427ab31f: /lib/libglib-2.0.so.0 + 0x2e31f
0x427ab885: /lib/libglib-2.0.so.0 + 0x2e885 (g_main_context_iteration + 0x65)
0x943d11: /usr/lib/openoffice.org2.0/program/libvclplug_gtk680li.so + 0x11d11
0xe248a7: /usr/lib/openoffice.org2.0/program/libvclplug_gen680li.so + 0x518a7
(X11SalInstance::Yield(bool, bool) + 0x37)
0x6bdb598: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x95598
(Application::Yield(bool) + 0x68)
0x6bdb66c: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x9566c
(Application::Execute() + 0x3c)
0x7dca379: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x26379
(desktop::Desktop::Main() + 0x1779)
0x6be11ac: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x9b1ac
0x6be12b5: /usr/lib/openoffice.org2.0/program/libvcl680li.so + 0x9b2b5 (SVMain()
+ 0x35)
0x7dbba69: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x17a69 (sal_main
+ 0x59)
0x7dbbaf4: /usr/lib/openoffice.org2.0/program/libsoffice.so + 0x17af4 (main + 0x44)
0x425ebf2c: /lib/libc.so.6 + 0x15f2c (__libc_start_main + 0xdc)
0x8048481: /usr/lib/openoffice.org2.0/program/soffice.bin + 0x481
...end stackreport details ...
...start sample ldd details ...
	linux-gate.so.1 =>  (0x0082b000)
	libuno_sal.so.3 => /usr/lib/openoffice.org2.0/program/libuno_sal.so.3 (0x00110000)
	libuno_salhelpergcc3.so.3 =>
/usr/lib/openoffice.org2.0/program/libuno_salhelpergcc3.so.3 (0x008f3000)
	libstore.so.3 => /usr/lib/openoffice.org2.0/program/libstore.so.3 (0x002d4000)
	libdl.so.2 => /lib/libdl.so.2 (0x002ec000)
	libpthread.so.0 => /lib/libpthread.so.0 (0x00776000)
	libstlport_gcc.so => /usr/lib/openoffice.org2.0/program/libstlport_gcc.so
(0x002f0000)
	libstdc++.so.6 => /usr/lib/libstdc++.so.6 (0x00ee2000)
	libm.so.6 => /lib/libm.so.6 (0x00470000)
	libgcc_s.so.1 => /lib/libgcc_s.so.1 (0x00e0e000)
	libc.so.6 => /lib/libc.so.6 (0x00497000)
	libcrypt.so.1 => /lib/libcrypt.so.1 (0x003b7000)
	/lib/ld-linux.so.2 (0x41c07000)
...end sample ldd details ...

Comment 1 Caolan McNamara 2006-12-12 08:42:36 UTC
The trace implies that it happens when making short cuts for the spell checking
dropdown menu, so what language do you run OOo under ? Simply en_US ? Or
someother one.

ExecuteSpellPopup looks very relevant, thinking back do you think there could be
a reproducable route to this crash from using the spell checking dropdown ?
Perhaps when selecting a specific misspelled word ?

Comment 2 Thomas Ramapuram 2006-12-13 08:07:28 UTC
Created attachment 143497 [details]
Trace 1

Comment 3 Thomas Ramapuram 2006-12-13 08:08:25 UTC
Created attachment 143498 [details]
Trace 2

The Trace of the second crash

Comment 4 Thomas Ramapuram 2006-12-13 08:13:30 UTC
On fc6 I use English(USA) as my language.  I guess that is en_US.  On OOo I use
User Interface: Default
Locale Settings; Default

Default Languages for Document
Western: English(USA).

I would also like to note that my keyboard is United Kingdom

The first time it crashed I was just typing real fast.
The second time it crashed I right clicked a misspelt word for a spellcheck
dropdown.

I am not sure if both the crashes are the same bug.

Comment 5 Caolan McNamara 2006-12-13 10:52:18 UTC
Strange to see such a cluster of problems on what is a default-looking GNOME and
no accessibility and no selinux setup. 

Is there anything unusual about your setup ? e.g. nfs home dir, or something
like that. Any prelink error messages or filesystem errors in /var/log/messages ? 

Comment 6 Thomas Ramapuram 2006-12-14 05:22:15 UTC
I do not use an network files and I have not configured NFS.   I use smb client
to copy files from other systems.  The files that I user are on my local system.

I looked into /var/log/messages.  There are around 4 lines concerning gconfd.
They are as foll:
Dec 14 10:24:35 localhost gconfd (thomas-3098): Resolved address
"xml:readonly:/etc/gconf/gconf.xml.mandatory" to a read-only configuration
source at position 0
Dec 14 10:24:35 localhost gconfd (thomas-3098): Resolved address
"xml:readwrite:/home/thomas/.gconf" to a writable configuration source at position 1
Dec 14 10:24:35 localhost gconfd (thomas-3098): Resolved address
"xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source
at position 2
Dec 14 10:24:37 localhost hcid[2187]: Default passkey agent (:1.8,
/org/bluez/applet) registered
Dec 14 10:24:38 localhost gconfd (thomas-3098): Resolved address
"xml:readwrite:/home/thomas/.gconf" to a writable configuration source at position 0


In the meantime Impress crashed again.  I am including the dump.

Comment 7 Thomas Ramapuram 2006-12-14 05:22:52 UTC
I do not use an network files and I have not configured NFS.   I use smb client
to copy files from other systems.  The files that I user are on my local system.

I looked into /var/log/messages.  There are around 4 lines concerning gconfd.
They are as foll:
Dec 14 10:24:35 localhost gconfd (thomas-3098): Resolved address
"xml:readonly:/etc/gconf/gconf.xml.mandatory" to a read-only configuration
source at position 0
Dec 14 10:24:35 localhost gconfd (thomas-3098): Resolved address
"xml:readwrite:/home/thomas/.gconf" to a writable configuration source at position 1
Dec 14 10:24:35 localhost gconfd (thomas-3098): Resolved address
"xml:readonly:/etc/gconf/gconf.xml.defaults" to a read-only configuration source
at position 2
Dec 14 10:24:37 localhost hcid[2187]: Default passkey agent (:1.8,
/org/bluez/applet) registered
Dec 14 10:24:38 localhost gconfd (thomas-3098): Resolved address
"xml:readwrite:/home/thomas/.gconf" to a writable configuration source at position 0


In the meantime Impress crashed again.  I am including the dump.  This time I
was closing the application.

Comment 8 Thomas Ramapuram 2006-12-14 05:24:11 UTC
Created attachment 143593 [details]
Trace 3

This time I was closing Impress.

Comment 9 Caolan McNamara 2006-12-14 08:38:54 UTC
all very strange, a lot of crashes in different places. But I'm not getting a
slew of similar reports which would normally be the case.

Comment 10 Caolan McNamara 2006-12-18 13:24:03 UTC
This might be due to http://qa.openoffice.org/issues/show_bug.cgi?id=69010 where
there's a problem due to mishandling of the undo stack in outline view.

Let's give that a try for an update >= openoffice_org-2.0.4-5.5.10 and see if it
resolves this cluster of strangeness.

Comment 11 Caolan McNamara 2007-01-04 08:57:41 UTC
I believe 2.0.4-5.5.10 does the right thing now, if not feel free to reopen


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