Bug 2218969 - [GSS]NooBaaBucketErrorState alert observed [NEEDINFO]
Summary: [GSS]NooBaaBucketErrorState alert observed
Keywords:
Status: NEW
Alias: None
Product: Red Hat OpenShift Data Foundation
Classification: Red Hat Storage
Component: Multi-Cloud Object Gateway
Version: 4.11
Hardware: x86_64
OS: Linux
unspecified
medium
Target Milestone: ---
: ---
Assignee: Nimrod Becker
QA Contact: krishnaram Karthick
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-06-30 18:10 UTC by Sonal
Modified: 2023-08-09 16:49 UTC (History)
3 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed:
Embargoed:
nbecker: needinfo? (sarora)
nbecker: needinfo? (sarora)


Attachments (Terms of Use)

Description Sonal 2023-06-30 18:10:03 UTC
Description of problem (please be detailed as possible and provide log
snippests):

NooBaaBucketErrorState A NooBaa bucket <bucket-name> is in error state for more than 5m
Warning	 Firing Since 27 Jun 2023, 08:09 Platform

Customer was following steps from Troubleshootind doc [1] however didn't see error from ODF GUI. Are these steps correct? 

The alert was observed on 27 June, it got resolved on itself a day afterwards.

Noobaa components looks good

Version of all relevant components (if applicable):
ODF 4.11.8

Does this issue impact your ability to continue to work with the product
(please explain in detail what is the user impact)?
No, however the customer's team got panic with such alert and they want RCA.

Is there any workaround available to the best of your knowledge?
No

Rate from 1 - 5 the complexity of the scenario you performed that caused this
bug (1 - very simple, 5 - very complex)?
3

Can this issue reproducible?
No

Can this issue reproduce from the UI?
No

If this is a regression, please provide more details to justify this:
No


Additional info:
In next private comment

[1] https://access.redhat.com/documentation/en-us/red_hat_openshift_data_foundation/4.12/html-single/troubleshooting_openshift_data_foundation/index#resolving-noobaa-bucket-error-state_rhodf


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