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Bug 2219109 - Multiple package versions installed lead to RPMTransaction FATAL ERROR
Summary: Multiple package versions installed lead to RPMTransaction FATAL ERROR
Keywords:
Status: CLOSED MIGRATED
Alias: None
Product: Red Hat Enterprise Linux 7
Classification: Red Hat
Component: convert2rhel
Version: 7.9
Hardware: Unspecified
OS: Unspecified
medium
medium
Target Milestone: rc
: ---
Assignee: Michal Bocek
QA Contact: upgrades-and-conversions
Miriam Portman
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-07-02 05:02 UTC by Daniel Reynolds
Modified: 2023-12-25 03:50 UTC (History)
4 users (show)

Fixed In Version:
Doc Type: If docs needed, set a value
Doc Text:
Clone Of:
Environment:
Last Closed: 2023-09-19 16:00:04 UTC
Target Upstream Version:
Embargoed:


Attachments (Terms of Use)


Links
System ID Private Priority Status Summary Last Updated
Red Hat Issue Tracker   RHEL-5155 0 None Migrated None 2023-09-19 15:59:55 UTC
Red Hat Issue Tracker RHELC-1070 0 None None None 2023-07-02 05:03:59 UTC
Red Hat Issue Tracker RHELPLAN-161380 0 None None None 2023-07-02 05:04:01 UTC

Description Daniel Reynolds 2023-07-02 05:02:56 UTC
Description of problem:

When performing Centos 7.9 to RHEL 7.9 upgrade, conversion fails with

~~~
AssertionError
FATAL ERROR: python callback <bound method RPMTransaction.callback of <yum.rpmtrans.RPMTransaction instance at 0x7f560b659f80>> failed, aborting!
~~~

Version-Release number of selected component (if applicable): convert2rhel-1.2-2.el7.noarch

How reproducible: Only on customer's system.

Steps to Reproduce:
1. Run confirt2rhel

    /usr/bin/convert2rhel --org ***** --no-rhsm --enablerepo=susemanager:rhel-7-server-rpms-centos -y


Actual results:

    From 'convert2rhel-cd-p-pre-op1.txt'

    ~~~
    Downloading package: zlib-devel-1.2.7-20.el7_9.x86_64.rpm
    Running Transaction Check
    Traceback (most recent call last):
      File "/usr/lib/python2.7/site-packages/yum/rpmtrans.py", line 454, in callback
        return self._instOpenFile( bytes, total, h )
      File "/usr/lib/python2.7/site-packages/yum/rpmtrans.py", line 500, in _instOpenFile
        name, txmbr = self._getTxmbr(h)
      File "/usr/lib/python2.7/site-packages/yum/rpmtrans.py", line 280, in _getTxmbr
        assert len(txmbrs) == 1
    AssertionError
    FATAL ERROR: python callback <bound method RPMTransaction.callback of <yum.rpmtrans.RPMTransaction instance at 0x7f9a0496a638>> failed, aborting!
    [root@cd-p-pre-op1 ~]#
    ~~~

Expected results:
    
    convert2rhel to run successfully.

Additional info:

Comment 3 Eric Gustavsson 2023-07-04 11:56:59 UTC
Hi @dareynol, could you attach a log file? Should be in /var/logs/convert2rhel

Comment 13 Michal Bocek 2023-07-31 07:24:37 UTC
This bug is being triggered by having multiple package versions installed on the system, e.g. these two:
python2-cryptography-1.7.2-2.el7.x86_64
python2-cryptography-1.7.2-1.el7_4.1.x86_64

We'll add a check to convert2rhel to detect this and stop to let the user remove the duplicates.

Comment 14 RHEL Program Management 2023-09-19 15:58:55 UTC
Issue migration from Bugzilla to Jira is in process at this time. This will be the last message in Jira copied from the Bugzilla bug.

Comment 15 RHEL Program Management 2023-09-19 16:00:04 UTC
This BZ has been automatically migrated to the issues.redhat.com Red Hat Issue Tracker. All future work related to this report will be managed there.

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