Bug 222394 - HTS: USB test doesn't recognize front-panel USB connections
Summary: HTS: USB test doesn't recognize front-panel USB connections
Keywords:
Status: CLOSED CURRENTRELEASE
Alias: None
Product: Red Hat Hardware Certification Program
Classification: Retired
Component: Test Suite (tests)
Version: 5
Hardware: x86_64
OS: Linux
medium
medium
Target Milestone: ---
: ---
Assignee: Greg Nichols
QA Contact:
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2007-01-12 00:27 UTC by Sun Certifications
Modified: 2008-07-16 21:58 UTC (History)
1 user (show)

Fixed In Version:
Doc Type: Bug Fix
Doc Text:
Clone Of:
Environment:
Last Closed: 2007-02-06 17:57:20 UTC
Embargoed:


Attachments (Terms of Use)
hal-device baseline (165.35 KB, application/octet-stream)
2007-01-12 22:39 UTC, Sun Certifications
no flags Details
hal-device with keyboard connected to front panel connection #1 (170.11 KB, application/octet-stream)
2007-01-12 22:40 UTC, Sun Certifications
no flags Details
hal-device with keyboard connected to front panel connection #2 (170.11 KB, application/octet-stream)
2007-01-12 22:40 UTC, Sun Certifications
no flags Details

Description Sun Certifications 2007-01-12 00:27:51 UTC
Description of problem:
USB test doesn't recognize front-panel USB connections

Version-Release number of selected component (if applicable):
hts-5.0-14

How reproducible:
Perform the USB test (4 ports are available on our X4600 - 2 in front and 2 in back)


Steps to Reproduce:
1. Perform the USB test
2. plug USB device into back (1st slot), remove when prompted
3. plug USB device into back (2nd slot), remove when prompted
4. plug USB device into either of the front port USB ports - the test doesn't
recognize that a device has been attached - yet I can use the keyboard I just
attached
  
Actual results:
device not found - insert a USB device and continue? yes/no


Expected results:
Device found and USB test to continue correctly


Additional info:

Comment 1 Greg Nichols 2007-01-12 19:42:18 UTC
Could you supply the output of "hal-device" with undetected USB device
inserted?  What type of device is being used?

Thanks!

Comment 2 Sun Certifications 2007-01-12 22:39:23 UTC
Created attachment 145491 [details]
hal-device baseline

hal-device baseline before standard SUN USB keyboard is attached

Comment 3 Sun Certifications 2007-01-12 22:40:28 UTC
Created attachment 145492 [details]
hal-device with keyboard connected to front panel connection #1

hal-device with SUN USB keyboard connected to front panel connection #1

Comment 4 Sun Certifications 2007-01-12 22:40:52 UTC
Created attachment 145493 [details]
hal-device with keyboard connected to front panel connection #2

hal-device with SUN USB keyboard connected to front panel connection #2

Comment 5 Sun Certifications 2007-01-12 22:43:28 UTC
I checked the BIOS and found that the USB device was set to 1.1 only. I changed
the value to 1.1 and 2.0 and retested. Same results as initial bug report.

Comment 6 Greg Nichols 2007-01-15 18:32:10 UTC
Fixed R16  

Comment 7 Sun Certifications 2007-01-19 21:29:46 UTC
Same problem with hts-5.0-17.noarch.rpm - are the fixes in R16 included in this
RPM? Thanks

Comment 8 Greg Nichols 2007-01-20 01:04:39 UTC
Yes, they are - re-opening.

Comment 9 Greg Nichols 2007-01-26 19:06:19 UTC
Fixed R21.

Comment 10 Greg Nichols 2007-02-06 13:47:33 UTC
Please verify this fix.

Thanks!

Comment 11 Sun Certifications 2007-02-06 17:50:06 UTC
Verified as fixed - many thanks!
(tested on x4600)


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