Bug 2226883 - Secure Connection Failed
Summary: Secure Connection Failed
Keywords:
Status: CLOSED EOL
Alias: None
Product: Fedora
Classification: Fedora
Component: firefox
Version: 37
Hardware: x86_64
OS: Linux
unspecified
high
Target Milestone: ---
Assignee: Gecko Maintainer
QA Contact: Fedora Extras Quality Assurance
URL:
Whiteboard:
Depends On:
Blocks:
TreeView+ depends on / blocked
 
Reported: 2023-07-26 19:03 UTC by John Griffiths
Modified: 2024-01-15 12:19 UTC (History)
5 users (show)

Fixed In Version:
Clone Of:
Environment:
Last Closed: 2024-01-15 12:19:47 UTC
Type: Bug
Embargoed:


Attachments (Terms of Use)

Description John Griffiths 2023-07-26 19:03:29 UTC
Description of problem:
When I try to connect to my Yealink W60B, I get the error:
Secure Connection Failed

An error occurred during a connection to <redacted>.com. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Version-Release number of selected component (if applicable):
firefox-115.0.2-3.fc37.x86_64

How reproducible:
always

Steps to Reproduce:
1. Go to the login page of the W60B


Actual results:
Get error:
Secure Connection Failed

An error occurred during a connection to <redacted>.com. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Expected results:
Go to page, or at least be offered the opportunity to add an exception.

Additional info:
I followed the steps outlined in the Firefox page https://support.mozilla.org/en-US/kb/Certificate-contains-the-same-serial-number-as-another-certificate#

 They did not work.

The Android version of Firefox connects. Brave Browser connects. Konqueror connects; all after adding an exception.

Comment 1 John Griffiths 2023-07-26 19:11:34 UTC
I had deleted all the server certificates and some of the authority certs. 

Konqueror show the cert id. I found it under People and not servers. Deleted that cert and was prompted to add an exception.

Comment 2 Aoife Moloney 2023-11-23 01:48:16 UTC
This message is a reminder that Fedora Linux 37 is nearing its end of life.
Fedora will stop maintaining and issuing updates for Fedora Linux 37 on 2023-12-05.
It is Fedora's policy to close all bug reports from releases that are no longer
maintained. At that time this bug will be closed as EOL if it remains open with a
'version' of '37'.

Package Maintainer: If you wish for this bug to remain open because you
plan to fix it in a currently maintained version, change the 'version' 
to a later Fedora Linux version. Note that the version field may be hidden.
Click the "Show advanced fields" button if you do not see it.

Thank you for reporting this issue and we are sorry that we were not 
able to fix it before Fedora Linux 37 is end of life. If you would still like 
to see this bug fixed and are able to reproduce it against a later version 
of Fedora Linux, you are encouraged to change the 'version' to a later version
prior to this bug being closed.

Comment 3 Aoife Moloney 2024-01-15 12:19:47 UTC
Fedora Linux 37 entered end-of-life (EOL) status on 2023-12-05.

Fedora Linux 37 is no longer maintained, which means that it
will not receive any further security or bug fix updates. As a result we
are closing this bug.

If you can reproduce this bug against a currently maintained version of Fedora Linux
please feel free to reopen this bug against that version. Note that the version
field may be hidden. Click the "Show advanced fields" button if you do not see
the version field.

If you are unable to reopen this bug, please file a new report against an
active release.

Thank you for reporting this bug and we are sorry it could not be fixed.


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