Bug 229488 - Can't contact Redhat Support
Can't contact Redhat Support
Product: Red Hat Enterprise Linux 4
Classification: Red Hat
Component: device-mapper-multipath (Show other bugs)
All Linux
medium Severity medium
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Assigned To: Thomas Uebermeier
Corey Marthaler
: Reopened
Depends On:
  Show dependency treegraph
Reported: 2007-02-21 09:49 EST by Leo Baltus
Modified: 2010-01-11 21:28 EST (History)
12 users (show)

See Also:
Fixed In Version:
Doc Type: Bug Fix
Doc Text:
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Clone Of:
Last Closed: 2007-03-02 08:39:04 EST
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oVirt Team: ---
RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

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Description Leo Baltus 2007-02-21 09:49:28 EST
Description of problem:
I just received an update on a very long running issue:
Case Open Date   : 09-SEP-2005
Case Title: *dIT80280-planning san attachment: How does RHEL4 support multipath
Case Number: 680842

Visiting https://www.redhat.com/apps/support/ does nog give me any way of
reaching this bugreport, so i do not know how to get back to you guys.

My support contract may have expired, I don't know. It is not that important to
me anymore but I would like to state that in the case which seems to be still open.
Comment 1 Bryn M. Reeves 2007-02-21 11:07:36 EST
Thank you for entering this information regarding your support case.

Bugzilla is the Red Hat bug-tracking system and is used to submit and review
defects that have been found in Red Hat distributions. Bugzilla is not an avenue
for technical assistance or support, but simply a bug tracking system. 

If you are a Red Hat Enterprise Linux customer and have an active support
entitlement, please log in to Red Hat Support for assistance with your issue. If
you are a Fedora Project user and require assistance, please consider using one
of the mailing lists we host for the Fedora Project.

Please visit the URL referenced in comment #1 and select "My Support" from the
grey strip at the top of the page. If you are having trouble logging into your
account and believe it to still be active, you should contact your customer
support representative.
Comment 2 Leo Baltus 2007-02-21 11:29:57 EST
 "My Support" gives me an empty pages, I suppose ny contract has expired.

I have no other way to contact RedHat (no contracte = no sales rep) , please,
pretty please, close above mentioned Case and stop mailing me.
Comment 4 Thomas Uebermeier 2007-02-21 11:45:36 EST

I have send you a private mail on your open ticket. Please feel free to contact 

Kind regards,

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